Accessibility Programs Lead: Testing & Assistive Tech

Loyola University New Orleans; New Orleans (LA); On-site; USD 65,000 - 90,000; Full time

Job summary

Loyola University New Orleans is seeking an Assistant Director to lead the Testing Center operations within the Office for Accessible Education. The role coordinates accommodations under ADA, proctors tested accommodations, and ensures effective delivery of services to students with disabilities.

The position involves training staff, managing assistive technology platforms, and collaborating with faculty, staff, and IT to support an accessible campus.

Qualifications

• Bachelor's degree in psychology, education, social work, or related field.
• Minimum 2 years experience providing accommodations in a higher education setting.
• Excellent interpersonal, organizational, conflict resolution, and decision‑making skills.
• Ability to communicate information with accuracy via phone, email, and in person.
• Availability on some evenings and weekends during heavy testing periods.

Responsibilities

• Oversees all accommodated testing operations, including proctoring, scheduling logistics, test security, and communication with instructors regarding testing accommodations.
• Manages daily supervision and training for graduate assistants and student staff.
• Determines appropriate accommodations under the ADA; maintains confidentiality and evaluation practices.
• Manages assistive technology platforms, contracts, and implementation; provides training and access to assistive tools.
• Maintains security of tests and materials; inventories and secures storage.
• Coordinates services with physicians, psychologists, and outside agencies as needed.
• In director's absence, oversees staff and center operations, including purchases and grievances.
• Assists students with scheduling and canceling OAE exam appointments and connects them with Accessibility Coordinators.
• Interacts professionally with faculty, staff, students, and others regarding OAE inquiries.
• Prepares documentation of academic dishonesty as needed.
• Compiles reports on OAE activity and exams administered.
• Manages daily administrative operations such as office supplies and testing rooms.

Skills

Interpersonal skills

Organizational skills

Conflict resolution

Decision-making

Communication skills

Attention to detail

Flexibility

Education

Bachelor's Degree in psychology, education, social work, or related field

Master's Degree in Counseling, Psychology, Special Education, or related field

Tools

Assistive technology platforms

Braille translation software

Job description

Loyola University New Orleans is seeking an Assistant Director to lead the Testing Center operations within the Office for Accessible Education. The role coordinates accommodations under ADA, proctors tested accommodations, and ensures effective delivery of services to students with disabilities.

The position involves training staff, managing assistive technology platforms, and collaborating with faculty, staff, and IT to support an accessible campus.