Accessibility Programs Administrator & Team Lead

Brandeis University; Waltham (MA); On-site; USD 55,000 - 60,000; Full time

Job summary

Brandeis University in Waltham, MA is seeking a SAS Program Administrator to serve as the operational backbone of the Student Accessibility Support (SAS) team. The role involves managing daily office operations, overseeing accessible technology resources, and recruiting/mentoring student workers.

You will be a primary point of contact for students, families, faculty and staff, coordinating trainings and events, ensuring accessibility programs run smoothly, and supporting day-to-day operations

Qualifications

• Bachelor’s degree (or equivalent) or 3+ years of related experience.
• 1–3 years of progressive administrative, program support experience, or relevant internship/student work.
• Excellent communication, strong organizational abilities, empathy, and sound judgment in handling confidential/non-routine situations.

Responsibilities

• Communications & Office Operations (35%): be the welcoming voice of SAS and manage inquiries and general office needs.
• Student Staff Supervision (30%): recruit, hire, train, and manage student workers and oversee timecard processing.
• Assistive Technology & Resources (10%): manage borrowing/maintenance of accessible tech, laptops, licenses, and equipment.
• Training & Education (10%): provide trainings on accessibility tools and document remediation.
• Operational Support (15%): assist with exam proctoring, events, budget tracking, and related tasks.

Skills

Communication

Organization

Empathy

Judgment

Education

Bachelor’s degree or equivalent

Associate’s degree with admin training + 3+ years experience

Tools

Kurzweil 3000

Genio

Smartpens

Job description

Brandeis University in Waltham, MA is seeking a SAS Program Administrator to serve as the operational backbone of the Student Accessibility Support (SAS) team. The role involves managing daily office operations, overseeing accessible technology resources, and recruiting/mentoring student workers.

You will be a primary point of contact for students, families, faculty and staff, coordinating trainings and events, ensuring accessibility programs run smoothly, and supporting day-to-day operations