Access Worker – Intake & Assessment Unit

WCA: Wisconsin Counties Association; Nebraska; On-site; USD 40,000 - 43,000; Full time

Job summary

Douglas County is seeking a full-time Access/Intake Worker for the Children and Families Unit. You will be the first point of contact for receiving, analyzing, and documenting reports of alleged child abuse or neglect, gathering information to support safety decisions, and creating referrals for supervisor review.

This role requires strong interview skills, timely documentation, and the ability to provide input on screening, urgency, and response decisions based on threats to child safety.

Qualifications

• Must gather information for decision making related to child safety.
• Strong interview skills to engage reporters and document information timely.
• Ability to provide input regarding screening, urgency, and response time decisions.

Responsibilities

• Serve as the primary access/intake worker for the Children and Families Unit.
• Receive, analyze, and document reports of alleged child abuse or neglect.
• Create an encompassing report/referral in the appropriate database for supervisor review to determine actions.

Job description

Job Description

This full-time case position will be the primary access/intake worker for the Children and Families Unit. Access is a process for receiving, analyzing, and documenting reports of alleged child abuse or neglect. Access/Intake workers must gather sufficient information for decision making related to child safety. Access/Intake then creates an encompassing report/referral in the appropriate database so a supervisor can accurately determine what, if any, action the Department should take in the matter. Access/Intake workers must possess the ability to provide input regarding screening, urgency, and response time decisions based upon threats to child safety. Access/Intake workers must possess strong interview skills to engage reporters and the ability to accurately and timely document the information received.

Application Deadline: 2026-08-21

Job Type: County

Salary $28.96 – $31.31 Hourly

Douglas County is an Equal Opportunity/Affirmative Action Employer.

CLOSING DATE 8/21/2026 11:59 PM Central

https://www.governmentjobs.com/careers/douglascountywi