Access Svc Representative I-ACCESS SERVICES FT Day

Carrollton Regional Medical Center; Carrollton (TX); On-site; USD 30,000 - 45,000; Part time

Benefits offered by this job

401(k) with match

Paid time off

Health insurance options

Tuition reimbursement

Job summary

A healthcare institution in Carrollton, Texas is hiring for a part-time Patient Access Representative. This role involves conducting patient interviews for registration and insurance verification, and identifying process improvements to enhance patient experience. Comprehensive benefits include health insurance options, 401(k) with match, and tuition reimbursement. The ideal candidate should possess a high school diploma and strong communication skills to succeed in a vibrant team environment.

Qualifications

• Strong customer service skills and the ability to effectively communicate with patients.
• Knowledge of insurance verification processes and healthcare financial policies.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Conduct patient interviews to collect demographic and financial data.
• Register patients and verify eligibility for insurance coverage.
• Calculate and collect payments according to policies.
• Identify process improvement opportunities within the department.

Skills

Patient registration

Insurance verification

Communication

Process improvement

Education

High School Diploma or equivalent

Job description

Patient Access Representative

Do you want to work in a friendly‑vibrant company culture with a comprehensive and valuable benefits program? We are looking for qualified part‑time Patient Access Representative individuals like you to join and make significant contributions to the overall success of Carrollton Regional Medical Center (CRMC).

Position Highlights:

• Salary: Based on relevant experience

Sana Healthcare, LLC, along with the employees, physicians, and volunteers of Carrollton Regional Medical Center (CRMC), began embarking on a new journey together in 2020. Building on a strong foundation, our acute health hospital of 216‑bed will continue to grow and improve, creating a sustainable future for all. As we serve our community, our goal is to strive for excellence guided by Trust, Compassion and Accountability.

Join us and be part of our vibrant team as we retain our reputation for providing the highest quality health care services. We are committed to YOU and the community.

Position Responsibilities:

• Conducts and document patient interviews to obtain demographic and financial data for registration, insurance verification, pre‑certification, and billing.
• Registers patients at multiple locations and/or work multiple areas within the department.
• Understands the patient flow processes in each area.
• Identifies process improvement opportunities that promote team concepts with co‑workers while improving revenue cycle functions and patient experience.
• Interacts on an ongoing basis with other areas and departments in order to provide appropriate information related to such items as patient delays, changes of schedules intra‑departmentally and inter‑departmentally.
• Verifies patient eligibility for insurance coverage and appropriate benefit levels for anticipated services.
• Calculates and collects patient liability dues according to financial clearance policies related to existing and/or bad debt accounts.
• Determines patient liability and advises patient of deposit requirements per policy.
• Negotiates payment arrangements with patient where necessary per policy.

Why CRMC?

As a CRMC Patient Access Representative employee you will enjoy strong comprehensive benefits including 401(k) with match, paid time off, 4 competitive health insurance options (medical and prescription, dental, vision), healthcare and dependent care spending account options, short‑term/long‑term disability, tuition reimbursement, and much more.

In CRMC, our people are our greatest asset, making us a great place to work every day. Our supportive, inclusive, people‑oriented, vibrant culture makes Carrollton Regional Medical Center the best place to work within the region.

Educational Qualification: HS Diploma or HS or Degree

Experience: Minimum years of experience