Access Services Supervisor & Library Operations Lead

Babson College; Wellesley (MA); On-site; USD 42,650 - 47,389; Full time

Benefits offered by this job

Medical, dental, and vision insurance

403(b) retirement plan with employer match

Paid parental leave

Job summary

Babson College is seeking a Supervisor for Access Services to manage daily operations at the Horn Library Information Desk. The role involves overseeing student employees, ensuring high-quality service, and maintaining library records.

Candidate must have a Bachelor’s Degree and relevant experience, coupled with strong technology skills and the ability to work collaboratively. The position offers competitive pay and a comprehensive benefits package.

Qualifications

• Bachelor’s Degree required.
• At least 1–3 years of related experience.
• Must understand various technology platforms.

Responsibilities

• Supervise day-to-day operations at the Horn Library Information Desk.
• Manage hiring, scheduling, training, evaluation, and payroll for student employees.
• Provide basic reference assistance with research.

Skills

Customer service skills

Excellent computer proficiency

Teamwork

Education

Bachelor’s Degree

Master’s Degree in Library and Information Studies preferred

Tools

Library Services Platform (LSP)

AI tools

Job description

Babson College is seeking a Supervisor for Access Services to manage daily operations at the Horn Library Information Desk. The role involves overseeing student employees, ensuring high-quality service, and maintaining library records.

Candidate must have a Bachelor’s Degree and relevant experience, coupled with strong technology skills and the ability to work collaboratively. The position offers competitive pay and a comprehensive benefits package.