Access Services Specialist

Georgetown; United States; Híbrido; USD 25.000 - 38.000; Jornada completa

Descripción de la vacante

Georgetown University Libraries are seeking a Library Assistant to support the Resource Sharing Unit within Access Services. The role involves searching, acquiring, and processing materials via Interlibrary Loan (ILL) and CLS, plus pulling and shelving items at service desks and guiding patrons as needed.

Work schedule is 11:30 am–8:00 pm, Monday–Friday, with potential weekend/evening/holiday shifts; the position includes supervising student staff and collaborating across units to meet

Formación

• High School Diploma; 1 year related experience.
• Excellent oral and written communication skills.
• Familiarity with the role of academic libraries meeting information needs.

Responsabilidades

• Search, acquire, and process materials through ILL/CLS.
• Pull and shelve library materials at service desks.
• Manage the activities and work of student employees.
• Communicate library policies to users.
• Support other Access Services units as needed.

Conocimientos

Communication skills

Public service orientation

Teamwork

Windows & MS Office

Google Apps

Educación

High School Diploma

Bachelor's Degree

Herramientas

ILLiad

RapidILL

OCLC WorldShare ILL

Ex Libris ILS

Descripción del empleo

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Job Overview

This position provides support in the Resource Sharing Unit of Access Services by searching/acquiring/processing materials through Interlibrary Loan (ILL) and Consortia Loan Service (CLS); pulling and shelving library material requested through ILL and CLS; and managing the activities and work of student employees during regularly scheduled shifts at Service Desks in Georgetown libraries. This position will support the other Units within Access Service. Assignments will vary to address cyclical, priority needs of the department. The work schedule is 11:30 am to 8 pm Monday through Friday. Schedules may change according to the needs of the department, including weekends, evenings, and holidays.

Work Interactions

The position reports directly to the Resource Sharing Services Supervisor, who reports directly to the Access Services Department Head, along with 7.0 FTE positions. This position plays a key role in the success of the department by providing support for Resource Sharing, Print Collections, and Reserve Units. The employee must be proficient in the procedures of these services, as well as having a thorough knowledge of the library’s policies and services, and the ability to effectively communicate them to the library users.

Requirements and Qualifications

• High School Diploma
• 1 year related experience
• Familiarity with the role of academic libraries meeting the information needs of students, faculty, and staff
• Excellent oral and written communication skills
• Strong public service orientation
• Computer literate, including ability to learn new software programs and technologies
• Familiarity with Windows Operating System and Microsoft Office applications, especially Word and Excel
• Familiarity with Google Apps, especially Gmail, calendar, and Drive
• Ability to lift up to 40 lbs. and push carts weighing over 100 lbs.
• Commitment to fostering an equitable and inclusive workplace, and ability to work effectively with a diverse faculty, students and staff

Preferred Qualifications

• Bachelors Degree
• Experience with ILLiad, RapidILL, and OCLC WorldShare ILL
• Competence with Ex Libris ILS
• Experience with bibliographic databases, spreadsheets, and cloud storage.
• Knowledge of high quality scanners, Internet resources, and tools.
• Familiarity with reformatting technologies (Adobe Capture, Adobe Acrobat).
• Ability to adjust to periods of increased workflow and varying responsibilities
• Ability to work both independently and as part of a team in a complex, changing environment
• Ability to be diplomatic and negotiate disputes with stakeholders

Work Mode Designation

This position has been designated as Hybrid. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University. Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff and AAP positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work designation.

Pay Range

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is: $18.40 - $27.33. Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

EEO Statement

GU is an Equal Opportunity Employer. All qualified applicants are encouraged to apply, and will receive consideration for employment without regard to age, citizenship, color, disability, family responsibilities, gender identity and expression, genetic information, marital status, matriculation, national origin, race, religion, personal appearance, political affiliation, sex, sexual orientation, veteran status, or any other characteristic protected by law.

Benefits

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

About Georgetown

We’re a leading research university with a heart. Founded in the decade that the U.S. Constitution was signed, we’re the nation’s oldest Catholic and Jesuit university. Today we’re a forward-looking, diverse community devoted to social justice, restless inquiry and respect for each person’s individual needs and talents. Grounded in our Jesuit, Catholic identity, the Spirit of Georgetown undergirds everything we do.