Access Services Assistant - Part-Time Front Desk

Everett Community College; Everett (WA); Híbrido; USD 25.000 - 36.000; A tiempo parcial

Descripción de la vacante

Everett Community College is seeking an Access Support Assistant (part-time) to provide front-line support for the Center for Disability Services, assisting students, faculty, staff and community members with access-related services.

The role involves front desk operations, coordinating ASL interpreters, data entry, and calendar support. A 16-hour/week schedule with potential for hybrid work under the college policy.

Formación

• High school diploma or GED is required.
• At least 1 year of front desk, scheduling, or service coordination experience.
• Excellent communication and customer service skills.
• Ability to maintain confidentiality and work with individuals with disabilities.

Responsabilidades

• Serve as the initial point of contact for the CDS, greeting visitors and responding to inquiries in person, by phone, and via email.
• Maintain a welcoming, accessible, and professional office environment.
• Provide general information on CDS services, explain standard procedures, and guide on basic steps for accommodations or forms.
• Schedule appointments and assist with calendar coordination for CDS staff.
• Refer individuals to appropriate personnel for complex questions and support.
• Perform data entry; track, process, and reconcile invoices and department budgets; maintain confidential records.
• Monitor inboxes and voicemail to ensure timely responses and routing.
• Prepare, stock, and update resource materials and office supplies.

Conocimientos

Strong communication

Customer service

Office software (MS Office / Google)

Attention to detail

Confidentiality

Disability sensitivity

Educación

High school diploma or GED

Herramientas

Microsoft Office

Google Workspace

Descripción del empleo

Everett Community College is seeking an Access Support Assistant (part-time) to provide front-line support for the Center for Disability Services, assisting students, faculty, staff and community members with access-related services.

The role involves front desk operations, coordinating ASL interpreters, data entry, and calendar support. A 16-hour/week schedule with potential for hybrid work under the college policy.