Access Resource Manager

FPHNY Recruitment Team; New York (NY); Ibrido; USD 67.000 - 82.000; Tempo pieno

Vantaggi offerti da questo lavoro

Public Service Loan Forgiveness (PSLF)

Generous PTO

Medical, dental & life insurance

Retirement plan with employer contrib.

Flexible spending accounts

Meaningful work advancing health and J

Descrizione del lavoro

FPHNY is seeking a Gender affirming Care Access Resource Manager to build relationships with public and private agencies providing gender affirming care navigation and referrals. Reporting to the Deputy Director of Provider Partnerships, you will help establish a citywide GAC referral line and coordinate with partners across bureaus.

This hybrid role in New York City involves 3 days in office and 2 days remote, with responsibilities including outreach, resource mapping, and coordinating

Competenze

• A bachelor's degree and至少 two years of provider or community engagement experience.
• Commitment to sexual and reproductive rights and gender justice preferred.
• Knowledge of TGNBNC stakeholders in New York City preferred.
• Understands the experiences, issues and needs of the TGNCNB community.
• Excellent computer skills, with proficiency in Microsoft Office.
• Strong written and interpersonal communication skills.
• Detail oriented and able to work independently and collaboratively.

Mansioni

• Identify and coordinate with prospective clinical and non-clinical partners to introduce the services of the GAC referral line.
• Create and maintain an up-to-date resources list.
• Meet with partners every 2-3 months to discuss protocols and feedback.
• Coordinate virtual meetings with partners for updates and resources.
• Complete in-person visits to partners.
• Participate in interagency meetings to coordinate citywide GAC access efforts.
• Promote the GAC referral line to organizations and educational institutions.
• Assist with distribution of marketing materials to increase visibility of the GAC referral line.
• Prepare presentations and other materials for internal and external audiences.
• Other duties as assigned.

Conoscenze

Communication skills

MS Office

Attention to detail

Independent work

Collaborative work

Formazione

Bachelor's degree

Strumenti

Microsoft Excel

Microsoft Word

PowerPoint

Descrizione del lavoro

Job Title

Gender affirming Care Access Resource Manager

Department

Gender affirming Care

Division

Family and Child Health Bureau

Bureau

Maternal, Infant and Reproductive Health

Location

42-09 28th St, Long Island City, NY 11101

Reports To Title

Deputy Director of Provider Partnerships

Direct Reports Title(s)

N/A

Schedule & Hours

M-F, 9am–5pm; 35 hours per week

Workplace Flexibility Modality

Hybrid, 3 days in office and 2 days remote

Work Environment

Office Environment

Salary

$74,467 annually

FLSA Classification

Exempt

Who We Are

The Fund for Public Health in New York City (FPHNYC) is a 501(c)3 non-profit organization that is dedicated to the advancement of the health and well-being of all New Yorkers. To this end, in partnership with the New York City Department of Health and Mental Hygiene (DOHMH), FPHNYC incubates innovative public health initiatives implemented by DOHMH to advance community health throughout the city. It facilitates partnerships, often new and unconventional, between government and the private sector to develop, test, and launch new initiatives. These collaborations speed the execution of demonstration projects, affect expansion of successful pilot programs, and support rapid implementation to meet the public health needs of individuals, families, and communities across New York City.

Our Culture

We embrace a culture of learning, collaboration, innovation, and well-being, where open communication drives our impact.

About The Role

Reporting to the Deputy Director of Provider Partnerships, the Gender affirming Care Access Resource Manager will build relationships with public and private agencies that provide services and support to those seeking gender affirming care, including both clinical and non-clinical services, such as legal advocacy, identity documentation changes, and community supports. The Resource Manager is part of the team primarily responsible for citywide efforts to promote and protect access to gender affirming care.

About the Program

Gender affirming care (GAC) is recognized by major U.S. medical associations as medically necessary for many transgender and gender-diverse people. In addition, many transgender and gender non-conforming/non-binary (TGNCNB) individuals also need legal or practical assistance in updating their identification documents, combatting jobs or housing discrimination, or even accessing education or bathrooms. Research shows GAC is associated with reduced depression and suicidal ideation, and better long-term mental health outcomes. Denial of care or legal recognition of one’s identity increases risk of mental health crisis and unsafe self-treatment. Yet access has become increasingly difficult due to state-level restrictions, insurance barriers, and shifting federal guidance.

New York City has been an innovator and leader in sexual and reproductive health. The New York City Department of Health and Mental Hygiene has long followed the tenets of the Sexual and Reproductive Justice Framework which states that all people should have the power and resources to make healthy decisions about their bodies, including sexuality and reproduction.

As part of these efforts, the Health Department will establish a confidential and dedicated call and text line to link people to available services in NYC. We will bring together a community of gender affirming care stakeholders, advocates, and leaders to support and inform the New York City GAC referral line, develop a screening tool, and identify appropriate referrals for care and support services. We will coordinate closely with community and non-profit partners involved in this space to ensure that New Yorkers have multiple paths by which they can get information about GAC services.

Responsibilities

• Under the supervision of the Deputy Director of Provider Partnerships, identify and coordinate with prospective clinical and non-clinical partners to introduce the services of the GAC referral line, assess interest and capacity in being part of the GAC referral network, and understand and document their clinical and navigation processes.
• Create and maintain an up-to-date list of resources.
• Work with GAC partners to identify gaps in needed community resources.
• Meet with partners every 2-3 months to coordinate and communicate about their clinical and navigation protocols and share any feedback from GAC navigators.
• Coordinate virtual meetings for all partners to communicate any relevant local, state or federal updates and resources.
• Complete in-person visits to new, current and prospective partners.
• Participate in recurring internal and interagency meetings on GAC access initiatives and collaborate across bureaus and divisions to help coordinate citywide efforts to promote and protect access to gender affirming care.
• Together with other NYC Health Department colleagues, promote the GAC referral line across New York City to key local organizations, community partners and educational institutions.
• Assist with the distribution of marketing materials to current and prospective GAC referral line partners and other stakeholders to increase the GAC referral line’s visibility and promote destigmatizing conversations about gender affirming care.
• Assist with the preparation of presentations and other written materials for internal and external audiences.
• Other duties as assigned to support the overall goals and mission of the department/organization.

Requirements

• A baccalaureate degree from an accredited college and a minimum of two years of experience in provider or community engagement activities related to the duties described above.
• Commitment to sexual and reproductive rights and gender justice preferred.
• Knowledge of community-based, local TGNBNC stakeholders in New York City preferred.
• Understands the experiences, issues and needs of the TGNCNB community.
• Excellent computer skills, with proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong written and interpersonal communication skills.
• Detail oriented and able to work both independently and collaboratively.

Employment is contingent upon the successful completion of a background check

Benefits / Additional Information

• Public Service Loan Forgiveness (PSLF) eligible employer
• Generous Paid Time Off (PTO) policy
• Medical, dental, and life insurance with low or no employee contribution
• A retirement savings plan with generous employer contribution
• Flexible spending medical and commuter benefits plan
• Meaningful work at an organization striving to advance health equity and social justice

Equal Employment Opportunity Statement

FPHNY is an equal opportunity employer and prohibits discrimination and harassment of any kind. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, marital status, veteran status, or any other legally protected status.

At-Will Employment Statement

Employment with FPHNY is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause, and with or without notice. This job description does not constitute a contract of employment.

Residency Requirement

You must live in the New York City Tri-state area (NY, NJ, CT) to be considered for a position at FPHNY.