Access Representative - Medical Center Registration

Mosaic Life Care; Saint Joseph (MO); On-site; USD 10,000 - 60,000; Part time

Job summary

An established industry player is seeking an Access Representative to join their Medical Center team. This role is essential in supporting patient care delivery by managing appointments, ensuring accurate data entry, and maintaining confidentiality of sensitive information. The ideal candidate will have a strong background in customer service and data entry, along with a high school diploma. This position offers a flexible PRN status, allowing for a dynamic work environment that adapts to the needs of the clinic. Join a dedicated team committed to providing exceptional care and support to patients and their families.

Qualifications

• High School Diploma or equivalent required; higher education preferred.
• Experience in computer data entry and customer service is preferred.

Responsibilities

• Schedule and manage patient appointments with healthcare providers.
• Accurately enter patient data into computer systems.
• Act as a communication liaison among staff and patients.

Skills

Computer Data Entry

Customer Service

Medical Terminology

Education

High School Diploma or equivalent

Associate's Degree or Business college certificate

Job description

Details

• Position: Access Representative - Medical Center Registration
• Location: Medical Center
• Status: PRN (as needed)
• Shift: Day Shift
• Pay: Starting at $15.50/hour

Summary

This position performs tasks related to the collection and custodianship of patient information. It functions as a receptionist to support patient care delivery and follow-up.

This role reports to the Clinic Manager and Access Representative - Lead and is employed by Mosaic Health System.

Responsibilities

1. Schedule, reschedule, and cancel patient appointments with physicians and nurse practitioners. Handle check-in and check-out procedures in the clinic.
2. Accurately enter patient data into computer systems, including registration, medical record assignment, and visit creation.
3. Prepare release of information and consent forms for signature according to applicable laws. Send requests to other healthcare providers and coordinate receipt of additional information.
4. Act as a communication liaison by receiving and relaying information among providers, nursing staff, patients, family members, and visitors.
5. Ensure confidentiality of all patient, hospital, and medical staff information.

Qualifications

• High School Diploma, GED, or HiSET equivalent; higher education preferred. An Associate's Degree or Business college certificate is also preferred.
• Experience in computer data entry, customer service, collections, and medical records is preferred. Knowledge of medical terminology is advantageous.