Patient Access Representative I - Lakewood (Part-Time)

University Health; Kansas City (MO); On-site; USD 30,000 - 50,000; Part time

Job summary

An established healthcare provider is looking for a Patient Access Representative I to join their dynamic team. This role is an excellent entry point into the healthcare industry, offering the chance to make a meaningful impact on patient experiences. As the welcoming face of the organization, you will assist patients in navigating the registration process, ensuring they feel comfortable and informed. With opportunities for growth and a supportive work environment, this position is perfect for those passionate about healthcare and customer service. Join us to kickstart your career and be part of a team that values compassion and excellence in patient care.

Qualifications

• High School Diploma or equivalent is required.
• Customer service experience is essential for this role.

Responsibilities

• Welcome patients and ensure a smooth registration process.
• Provide stellar customer service as the first point of contact.
• Support patient flow and collaborate with other departments.

Skills

Customer Service Experience

Communication Skills

Problem Solving

Attention to Detail

Data Entry Skills

Education

High School Diploma or equivalent

Job description

Patient Access Representative I - Lakewood (Part-Time)

If you are a current University Health or University Health Physicians employee, you must apply via the internal career site.

Please log into myWORKDAY to search for positions and apply.

Location: 101 Truman Medical Center, UH Lakewood Medical Center, Kansas City, Missouri

Department: Patient Access

Position Type: Part-time

Work Schedule: Varied hours

Hours Per Week: 24

Job Description

Patient Access Representative (PAR) I

Your First Step into Healthcare - Let's Make a Difference Together!

Are you ready to jumpstart your healthcare career and make a real impact in the lives of patients? As a Patient Access Representative (PAR) I, you'll be the friendly face and helpful guide that patients and families turn to when they need assistance. Whether you're checking them in at the Emergency Department or helping them navigate the registration process, you'll be providing an essential service with a smile. This is your chance to be part of a team that truly values customer service and patient care. Let's get started on an exciting healthcare journey!

What You'll Be Doing:

• Welcome Patients Like a Pro: Ensure their registration process goes smoothly and stress-free, whether for routine or emergency visits.
• Provide Stellar Customer Service: Be the first point of contact, making patients and families feel comfortable and well-informed.
• Support Patient Flow: Collaborate with other departments for seamless registration and patient transitions.
• Be a Problem-Solving Rockstar: Handle questions, verify details, and resolve issues efficiently.
• Jump Between Areas: Assist across different hospital areas such as Emergency Department, Outpatient, and Inpatient Registration.

What We're Looking For:

• High School Diploma or equivalent.
• Customer Service Experience: Previous experience in retail, hospitality, healthcare, or completion of UH Patient Access Rep/Patient Scheduler Apprentice Program.
• Top-Notch Communication Skills: Clear and concise interaction with patients, families, and staff.
• Strong Writing & Keyboarding Skills: Accurate data entry and quick processing.
• Ability to Learn and Grow: Complete a Patient Access Representative II competency exam within one year and advance accordingly.
• Problem Solver: Address insurance questions and patient concerns confidently.
• Attention to Detail: Handle sensitive patient information thoroughly and accurately.

Nice to Have (But Not Required):

• Two years of direct patient contact experience.
• Knowledge of Medical Terminology.
• Experience in healthcare settings such as hospitals, insurance, or offices.

Why You'll Love This Role:

• Kickstart Your Healthcare Career: Entry-level opportunity to begin your journey in healthcare.
• Work with a Fun, Supportive Team: Join a positive, collaborative environment focused on excellent patient care.
• Endless Growth Potential: Opportunities to advance to Patient Access Representative II and beyond.
• Every Day is Different: Engage in diverse tasks across hospital departments.
• Make a Real Difference: Your work directly improves patient experiences and outcomes.

If you're passionate about helping patients and eager to start a rewarding healthcare career, apply now to join us as a Patient Access Representative I.

We prioritize candidate confidentiality and secure handling of your information. Please apply directly through the employer’s website.