Access & Reimbursement Manager - Equity & Field Impact

Madrigal Pharmaceuticals; San Juan (PR); On-site; USD 176,000 - 215,000; Full time

Benefits offered by this job

Equity

Comprehensive benefits

401(k)

Job summary

Madrigal Pharmaceuticals is seeking an Access and Reimbursement Manager to enable patient access to Rezdiffra and navigate payer policies in an increasingly complex landscape. You will work with healthcare providers to secure timely coverage and provide training on reimbursement procedures while coordinating across trade, market access, and analytics teams.

The role emphasizes data-driven decisions, strong communication, and travel within the territory, with a base salary that reflects

Qualifications

• Bachelor’s degree required; advanced degree or certification in healthcare-related fields is a plus.
• Minimum of 5 years of experience in access and reimbursement, patient support services, or pharmaceutical field roles.
• Knowledge of pharmacy benefit structures, reimbursement processes, and specialty pharmacy networks.
• Experience in Endocrinology and/or Hepatology, Gastroenterology is preferred.
• Strong interpersonal and communication skills, with the ability to build relationships and provide exceptional customer service.
• Proven ability to work independently, prioritize tasks, and adapt to a fast-paced environment.
• 50-60% Travel required within the assigned territory.

Responsibilities

• Work directly with HCP offices to provide expertise on access and reimbursement challenges, including benefits investigation, prior authorizations, appeals, and financial assistance.
• Partner with healthcare providers to ensure patients have timely access to prescribed therapy by addressing access issues proactively.
• Educate healthcare providers and their staff on payer-specific policies, coverage criteria, and reimbursement processes for the specialty product.
• Conduct in-service programs and provide resources to help practices navigate access challenges effectively.
• Act as a liaison between the field team and internal stakeholders, providing insights on regional access trends and challenges.
• Collaborate with trade, market access, sales, patient support services, and analytics teams to ensure alignment and support for practices.
• Identify and resolve access barriers through collaboration with payers, specialty pharmacies (SPs), and other key stakeholders.
• Escalate unresolved issues to appropriate teams, ensuring timely resolution and communication back to providers.
• Leverage data and analytics tools to identify access trends, prioritize efforts, and report progress to leadership.
• Maintain accurate records of activities and interactions with practices to ensure compliance and track outcomes.

Skills

Access & reimbursement

Payer policies

Communication skills

Patient support experience

Endocrinology/Hepatology knowledge

Education

Bachelor’s degree

Job description

Madrigal Pharmaceuticals is seeking an Access and Reimbursement Manager to enable patient access to Rezdiffra and navigate payer policies in an increasingly complex landscape. You will work with healthcare providers to secure timely coverage and provide training on reimbursement procedures while coordinating across trade, market access, and analytics teams.

The role emphasizes data-driven decisions, strong communication, and travel within the territory, with a base salary that reflects