Access Navigator & Care Coordination (Part-Time)

Kitsap-Mental-Health-Services; Port Orchard (WA); On-site; USD 35,000 - 43,000; Part time

Benefits offered by this job

Health, Dental & Vision

PTO: up to 19 days + 2 mental health +

Holidays: 10 (pro-rated)

Fully Paid YMCA Membership

Company-Paid Life & Disability

Student Loan Assistance

403(b) Retirement Plan

EAP

Pet Insurance

Wellness App (2MorrowHealth)

Collaborative team environment

Job summary

Kitsap Mental Health Services (KMHS) is seeking a part-time Access Screener and Coordinator to serve as the initial contact for individuals seeking behavioral health services in Bremerton, WA. The role screens requests, coordinates referrals, and guides clients through Medicaid and health benefit applications.

The position emphasizes data entry, crisis de-escalation when needed, and collaboration with KMHS teams to ensure timely access to care.

Qualifications

• Bachelor’s Degree in Psychology, social services, or a related field.
• Entry level; no prior related work experience.
• Agency Affiliated Counselor Registration.

Responsibilities

• Triage and screen service requests in person and by phone, referring emergent cases to crisis services or providing de-escalation support as needed.
• Use clinical judgment and de-escalation techniques to work with individuals in distress or experiencing a behavioral health crisis.
• Provide accurate information and referrals based on understanding of KMHS services and community resources.
• Become certified as a Navigator to assist clients in applying for Medicaid (Apple Health) and related benefits.
• Guide clients through DSHS and Washington Health Benefit Exchange application processes.
• Maintain current knowledge of KMHS programs, intake criteria, and program-specific procedures.
• Accurately enter and manage data in the electronic medical record and track referrals and outcomes.
• Coordinate intake paperwork and communicate effectively with other KMHS teams to ensure continuity of care.
• Monitor and process provider referrals and maintain compliance through system audits and reporting.
• Provide high-quality customer service to clients, families, and partner agencies in a respectful and efficient manner.

Skills

Communication

Computer skills

Education

Bachelor’s Degree in Psychology, social services, or a related field

Job description

Kitsap Mental Health Services (KMHS) is seeking a part-time Access Screener and Coordinator to serve as the initial contact for individuals seeking behavioral health services in Bremerton, WA. The role screens requests, coordinates referrals, and guides clients through Medicaid and health benefit applications.

The position emphasizes data entry, crisis de-escalation when needed, and collaboration with KMHS teams to ensure timely access to care.