Access Management Specialist / Information Technician II

Michigan State University; East Lansing (MI); Hybrid; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote-friendly

Job summary

Michigan State University is seeking an Access Management Specialist within the Digital Strategies & Services (DSS) team in East Lansing. The role focuses on managing user permissions and systems access for RHS applications, coordinating with system administrators, and performing regular access audits to ensure security and compliance.

The position emphasizes documentation, knowledge base creation, and QA of access-related tickets, with remote-friendly options and a strong benefits package

Qualifications

• Associates degree or higher with 1–3 years in IT or access management context.
• Experience documenting user permissions and audits in IT environments.
• Understanding of HR processes related to access rights is a plus.

Responsibilities

• Managing and documenting user access permissions created, modified or disabled.
• Meeting with RHS system administrators to maintain documentation and workflows.
• Performing scheduled system user permission audits to meet security and financial requirements.
• Identifying user role-based access and training requirements.
• Troubleshooting user access and permission issues.
• Creating/modifying access related knowledge base articles and training materials
• Performing quality assurance reviews on access management tickets

Skills

Communication

Organization

HR processes

Education

Associates degree

Tools

Active Directory

Microsoft O365

Job description

Working/Functional Title

Access Management Specialist

Position Summary

The Digital Strategies & Services (DSS) Access Management Team is responsible for managing user permissions and systems access for the wide variety of applications in use by the Division of Residential and Hospitality Services (RHS). Reporting to the Service Desk & Access Team Manager, the Access Management Specialist will primarily perform the following duties:

• Managing and documenting user access permissions created, modified or disabled.
• Meeting with RHS system administrators on a regular basis to maintain accurate documentation and workflow.
• Performing scheduled system user permission audits to meet security and financial requirements.
• Identifying user role-based access and training requirements.
• Troubleshooting user access and permission issues.
• Creating/modifying access related knowledge base articles and training materials
• Performing quality assurance reviews on access management tickets

Michigan State University (MSU) is ranked #30 among public universities and #63 overall in U.S. News & World Report’s America’s Best Colleges 2025. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

All positions in RHS are designated as critical status. In the event of a university closure, modification, or suspension of operations due to snow or other emergency conditions, you will be expected to make all reasonable attempts to report to work as scheduled for the duration of the closure/suspension. If you have an approved remote work agreement to work a portion of your normally scheduled work hours remotely, you may be called upon to work on-site to serve the MSU community. If you have a permanent, on-going, and/or pervasive condition that may impede your ability to work on-site, please contact the Resource Center for Persons with Disabilities (RCPD) at rcpd.msu.edu/get-started.

Minimum Requirements

Knowledge equivalent to that which normally would be acquired in the first two or three years of college, technical, vocational or business school such as an Associates degree; one to three years of related and progressively more responsible or expansive work experience in an information technology area; strong organizational and communication skills; team oriented; attention to detail; proficient in Microsoft O365; experience working in Active Directory; knowledge of HR processes; or an equivalent combination of education and experience.

Desired Qualifications

Comprehension of access management best practices; experience working with business users in defining and reviewing business process security; experience performing internal audits and/or risk assessment experience; certifications in ITIL, Access Management, HR specialist, or IAM

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Work Hours

STANDARD 8-5

Website

https://tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment, and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends November 10, 2026, at 11:55 PM