Okta Analyst / Information Technologist I

Michigan State University; East Lansing (MI); Remote; USD 60,000 - 80,000; Full time

Benefits offered by this job

Remote-friendly workplace

Job summary

Michigan State University (MSU) in East Lansing is seeking an Okta Analyst to support the administration and operation of MSU's Okta environment. You will manage users, groups, applications, MFA, SSO, and authentication policies, while provisioning identities and maintaining lifecycle processes.

Collaborate with application owners and IT teams to deliver reliable identity services. The role requires a four-year degree and 1–3 years in IT support related to IAM, with remote-friendly work options.

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• 1–3 years of related IT experience supporting information systems, identity management, or enterprise applications.
• Experience with Okta or other enterprise IAM platforms is highly desirable.

Responsibilities

• Maintain and administer MSU's Okta environment: users, groups, applications, MFA, SSO, policies.
• Support provisioning and identity lifecycle processes across applications.
• Troubleshoot authentication and access issues and monitor incidents.
• Maintain technical documentation and standards.
• Collaborate with application owners and IT teams to ensure reliable identity services.

Skills

Identity management

MFA

SSO

Troubleshooting

Communication

Collaboration

Education

Bachelor's degree

Tools

Okta

Job description

Position Summary

The IAM Platforms team provides secure, reliable identity and access management services that enable the MSU community to access university systems and applications. Reporting to the IAM Platforms Manager, the Okta Analyst will support the administration and operation of MSU's Okta environment. Responsibilities include maintaining users, groups, applications, multifactor authentication (MFA), single sign-on (SSO), and authentication policies; supporting application integrations, provisioning, and identity lifecycle processes; troubleshooting authentication and access issues; monitoring and resolving incidents; maintaining technical documentation; and collaborating with application owners and technical teams to deliver reliable identity services.

MSU Information Technology provides the primary leadership for strategic, financial, and policy initiatives affecting information technology (IT) across MSU. MSU IT offers technology resources that support MSU’s mission of providing education, conducting research, and advancing engagement.

Michigan State University (MSU) is ranked #29 among public universities and #64 overall in U.S. News & World Report’s America’s Best Colleges 2026. Located in East Lansing, three miles east of the state’s capitol, the MSU community includes more than 12,000 faculty, academic and support staff, as well as over 51,000 students. MSU offers an extensive benefits package to its employees including health care, prescription, and dental coverage, and a base retirement program with a University matching contribution, as well as basic life insurance. In addition, MSU offers educational benefits including a course fee courtesy program and educational assistance.

Minimum Requirements

Knowledge normally acquired by completing a four-year college degree program; one to three years of related and progressively more responsible or expansive work experience supporting information technology systems, identity and access management, authentication, enterprise applications, or system integrations; or an equivalent combination of education and experience.

Desired Qualifications

Experience supporting Okta or another enterprise identity and access management platform; knowledge of multifactor authentication, single sign-on, authentication policies, users and groups, application integrations, provisioning, and identity lifecycle processes; experience troubleshooting technical issues and maintaining documentation; strong analytical, communication, and collaboration skills; and an interest in developing deeper expertise in enterprise identity and access management.

Equal Employment Opportunity Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.

Required Application Materials

Cover Letter

Resume

Work Hours

STANDARD 8-5

Description of End Date

This is an off dated position funded for 3 years from start date with possible extension contingent upon funding renewal.

Website

tech.msu.edu

Remote Work Statement

MSU strives to provide a flexible work environment, and this position has been designated as remote-friendly. Remote-friendly means some or all of the duties can be performed remotely as mutually agreed upon.

Bidding eligibility ends November 3, 2026, at 11:55 PM