Access Coordinator

Sheppard Pratt; Towson (MD); On-site; USD 40,000 - 60,000; Full time

Job summary

Sheppard Pratt in Towson, MD is seeking an Access Coordinator to serve as the first contact for admissions and referrals. This full-time role is M-F, 3:30pm-12am with rotating weekends, and involves collecting clinical and demographic data to determine the level of care and coordinating admissions.

You will market services, document admissions, and collaborate with IDX/Sunrise systems. Requirements include a Bachelor's in Psychology, Social Work, or related field, and at least one year of

Qualifications

• Bachelor's degree in Psychology, Social Work, or related field.
• At least 1 year of progressively responsible clinical experience.
• Strong interpersonal and analytical skills; IDX and/or Sunrise knowledge preferred.

Responsibilities

• Serve as the first point of contact to patients and families for admissions or referrals.
• Collect and evaluate psychiatric, demographic and insurance data to determine level of care.
• Provide clinical triage and coordinate admissions with Sheppard Pratt services or external referrals.

Skills

Interpersonal skills

Analytical skills

Education

Bachelor's degree in Psychology, Social Work, or related field

Tools

IDX

Sunrise

Job description

If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, you will find the contact information to request the appropriate accommodation by visiting the following our Accessibility Accomodation for Applicants page.

Access Coordinator

• Posted on August 7, 2026

Locations

Showing 1 location

Hospital - Towson
Towson, MD 21204, USA

• On-site
• Salary Range : $40,277.12 USD to $59,687.26 USD
• Care Navigation
• Full-Time
• Requisition #: ACCES012618

Description

This position is M-F 3:30pm-12am with rotating weekends.

The Access Coordinator serves as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral. Collects and evaluates psychiatric, demographic and insurance data and determines the appropriate level of care needed.

What to expect.

• Serve as the first point of contact to patients, their families/representatives, outside agencies, and referrers to respond to inquiries for admission or referral
• Collect and evaluate psychiatric, demographic and insurance data and determine the appropriate level of care needed
• Provide clinical triage and referral to appropriate Sheppard Pratt services or referral to external services and depending on specific assignment, have primary responsibility for coordination of inpatient admissions
• Actively market Sheppard Pratt programs and services to internal and external groups
• Complete written and on-line documentation requirements for admissions and referrals

What you’ll get from us.

At Sheppard Pratt, you will work alongside a multi-disciplined team led by a bold vision to change lives. We offer:

• A commitment to professional development, including a comprehensive tuition reimbursement program to support ongoing education and licensure and/or certification preparation
• Comprehensive medical, dental and vision benefits for benefit eligible positions
• 403b retirement match
• Generous paid-time-off for benefit eligible positions
• Complimentary Employee Assistance Program (EAP)

Pay for this position is determined on a number of factors, including but not limited to, years and level of related experience.

What we need from you.

• Bachelor's degree in Psychology, Social Work, or related field of study
• At least 1 year of progressively more responsible clinical experience
• Must have strong interpersonal and analytical skills
• Knowledge of IDX and/or Sunrise preferred

WHY SHEPPARD PRATT?

At Sheppard Pratt, we are more than just a workplace. We are a community of healthcare professionals who are dedicated to providing hope and healing to individuals facing life’s challenges. Join us and be a part of a mission that changes lives!

#LI-SM1

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.