Access Control Technician II

Dartmouth College

Hanover (NH)

On-site

USD 52,000 - 53,000

Full time

14 days+

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Job summary

Dartmouth College seeks an Access Control Technician II to install, maintain, and repair mechanical and electronic locking systems across campus. This role requires strong hands-on skills with keys, locks, and security hardware, and the ability to work from detailed schematics and procedures.

Applicants should have at least 5 years of relevant experience, a valid driver's license, and familiarity with NFPA/IBC standards.

Qualifications

High School diploma plus 5+ years' experience or equivalent combination.
Experience installing, maintaining and repairing access control systems.
Knowledge of NFPA 101, NFPA 80 and IBC codes helpful.
Valid driver's license required; ability to lift and use hand/power tools.

Responsibilities

Install, repair and maintain mechanical and electronic access control systems.
Test and program locks, doors and related hardware in accordance with plans.
Plan and coordinate with campus stakeholders and outside vendors as needed.
Maintain accurate records of keys, locks and security devices.
Follow safety procedures and ensure confidentiality of security systems.

Skills

Five years of relevant experience

Valid driver's license

Lock systems installation

Electronic lock systems

NFPA/IBC/ADA knowledge

Hand and power tools

Effective communication

Computers & mobile devices

Education

High School diploma + 5+ years' experience

Tools

Lenel access control

CBORD access control

Job description

Please see Special Instructions for more details.

UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING. AFTER ONE WEEK OF POSTING, IF THE POSITION HAS NOT BEEN FILLED INTERNALLY, IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY. OPEN TO UNION MEMBERS ONLY FROM 06/23/2025 THROUGH 06/29/2025.

Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy

Position Information

Posting date 06/23/2025

Open Until Filled Yes

Position Number

Position Number 1129257

Position Title

Position Title Access Control Technician II

Hiring Range Minimum

Hiring Range Minimum $37.77

Hiring Range Maximum

Hiring Range Maximum $38.83

Union Type

SEIU Level

SEIU Level R

FLSA Status

FLSA Status Non-Exempt

Employment Category

Employment Category Regular Full Time

Scheduled Months per Year

Scheduled Months per Year 12

Scheduled Hours per Week

Scheduled Hours per Week 40

Schedule

Monday-Friday, 7am-4.30pm; Saturday/Sunday off

Location of Position

Hanover, NH

Remote Work Eligibility? Onsite only

Is this a term position?

Is this a term position? No

If yes, length of term in months.

If yes, length of term in months. N/A

Is this a grant funded position?

Is this a grant funded position? No

Position Purpose

The Access Control Technician II will be proficient in all aspects of the installation, maintenance and repair of mechanical locking systems and electronic access control systems. Performs a variety of tasks involved with installing, analyzing and repairing all types of access control and security systems, including all computers, camera, keys, electronic locks, security system components, and centralized clock systems. Working in a service-oriented environment, Access Control Tech II will successfully communicate with members of the Dartmouth community while carrying out their tasks.

Description

Required Qualifications - Education and Yrs Exp

Required Qualifications - Education and Yrs Exp High School plus 5+ years' experience or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge and Abilities

Technical school graduate, relevant associate’s degree, or have equivalent education and experience.
Five years of relevant experience, two of which must have been served as an apprentice or equivalent position.
Must have a valid driver’s license and be qualified under the terms of the Dartmouth College Driver Safety and Motor Vehicle Policy.
Skilled in the installation, repair, and maintenance of a wide variety of mechanical locking systems.
Skilled in the installation, repair, and maintenance of electronic lock systems and access control systems.
Proficient in the knowledge of applicable codes, specifically NFPA 101, Life Safety Code; NFPA 80, Standard for Fire Doors; International Building Code IBC ; American Disabilities Act ( ADA ).
Working knowledge of College Construction Guidelines.
Must have skill in the use of hand and power tools, analog/digital test equipment, man lifts, testing devices and ladders.
Ability to follow complex written and oral assignments and communicate effectively.
Be able to work independently under minimal supervision, exercise sound judgment and have excellent problem-solving skills.
Ability to communicate verbally and in writing.
Computer skills on laptop, tablet and smartphone, and with Microsoft Office software.
Willingness to work overtime as required.
Strong attention to detail.
Able to maintain a high degree of confidentiality.

Must have successfully completed the following training prior to performing work to which the training relates:

Electrical Safety related work practices
Lock-out/tag-out
Respirator training
Fit and Physical Examination
Fall Protection
Working in confined spaces
Laboratory safety/hazardous waste management training

Preferred Qualifications

Possess advanced computer skills related to troubleshooting and programming access control systems.

Department Contact for Recruitment Inquiries

Department Contact for Recruitment Inquiries 4279431144272184726_1752649751_1331_2_emailaddress@zed.zed

Department Contact Phone Number

Department Contact Phone Number 603-678-0559

Department Contact for Cover Letter and Title

Department Contact for Cover Letter and Title Billy Lyons, Security & Access Control Supervisor

Department Contact's Phone Number

Department Contact's Phone Number 603-678-0559

Equal Opportunity Employer

Dartmouth College is an equal opportunity employer under federal law. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications are welcome from all.

Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job?

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes

Special Instructions to Applicants

UNION POSITIONS ARE AVAILABLE TO SEIU UNION MEMBERS ONLY DURING THE FIRST WEEK OF POSTING . AFTER ONE WEEK OF POSTING , IF THE POSITION HAS NOT BEEN FILLED INTERNALLY , IT IS OPEN TO THE GENERAL PUBLIC AND OTHER MEMBERS OF THE DARTMOUTH COMMUNITY . OPEN TO UNION MEMBERS ONLY FROM 06/23/2025 THROUGH 06/29/2025.

Performs regular testing and maintenance of access control and alarm intrusion systems including assessment and troubleshooting of components and systems.
Installs new or modifies existing door hardware, including locks, as needed.
Installs new locks and door hardware on interior and exterior doors, files cabinets, and equipment casings as needed and as part of new construction and remodeling projects. This includes determining the appropriate keying required to meet the end users’ needs.
Troubleshoots, repairs, replaces, and maintains existing door hardware, electronic or mechanical, including door closers, ADA operators, and disassembling locks and replacing worn parts using the appropriate techniques as required to ensure proper function of the door.
Bypass (“pick”) locks as required using industry standards.
Cuts and issues new keys to authorized personnel.
Installs, pins, maintains, and repairs mechanical and electrified locks.
For security purposes, rekeys locks and changes locker combinations.
Plans and installs key systems in accordance with the Access Control Shop’s practices for master key systems and maintains accurate and up-to-date records of all keys, locks, and other security devices.
Maintains record keeping for inventory of hardware supplies and tools; assists in preparing purchase requisitions as necessary.
Plans work details and follows schematics, wiring diagrams, or blueprints on all equipment and systems as defined above.
Follows schematics, wiring diagrams, or blueprints on equipment and systems to assist in the troubleshooting, installation, maintenance and repair process of electronic equipment.
Installs and/or works closely with outside contractors for cabling and hardware installations.
Determines work methods to accomplish assignments such as repairs, replacements or new installations.
Tests faulty equipment and applies knowledge of functional operation of access control systems to diagnose cause of malfunction.
Tests electronic and mechanical components and performs system testing and analysis in order to locate defects.
Performs systems programming and integration of access controls with burglar alarm, fire alarm and camera systems.
Maintains records of system installations, repairs, calibrations, and tests.
Coordinates with Network Services for correct cable management, labeling, and IP addresses.
Maintains effective working relationships with constituents.
Must complete manufacturer’s training (e.g. Lenel, CBORD ) with a passing grade within 120 days of hire and continue trainings as they become available.

Percentage Of Time

Description

Learning from the senior technicians

Learns from senior technicians via working with and understanding procedures:

For example, receives clear and concise instructions from senior technicians; learns via constructive input from coworkers performing work.
While performing maintenance and repair work, learns the procedures being taken and the reasoning behind the action.
Develops skills by observing and assisting peers and senior technicians in performing response, problem diagnosis and repair

Working with Access Control Tech III

Reviews drawings, plans, and specifications, and recommends appropriate security devices throughout the campus.
Meet with Project Managers to coordinate the installation of newly designed systems.
Works closely with ITC and their vendors to identify and support new security systems and enhancements.
Coordinates installation with the Department of Safety & Security ( DOSS ), departments, and various maintenance and operations trades personnel.

Percentage Of Time

Works with and mentors Access Control Technician I explaining the procedures being performed and the reasoning behind those actions. When qualified, allows the tech to perform the work under supervision.

Percentage Of Time

Working Conditions

Works from ladders, scaffolds, lifts, and platforms.
Work requires bending, keeling, standing, climbing, and working in stretched, cramped or awkward positions.
Work involves regular lifting, carrying, or holding objects weighing from up to 120 pounds.
Work is performed: indoors; outdoors; in harsh weather; in areas that are dirty, or smoky and where fumes are present, in underground manholes.
Is exposed to cuts and bruises and more serious injuries working on ladders, scaffolds, etc.
Work involves wearing special or protective clothing such as aprons or overalls; gloves; goggles; and ear plugs.

Percentage Of Time

Description

Laboratory settings
Mechanical/electric rooms
Ladders/staging
Roofs
Private offices/public spaces
Student residential housing

Percentage Of Time

Culture and Employee Belonging

We are actively striving to make Campus Services a desired place to work in the Upper Valley, a place where people feel welcomed, where they can be their authentic selves, be heard, and feel accepted. We want this culture to be felt by those who receive our services. The way we treat one another should be the same way we treat our customers.

Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
Participates in division wide CEB initiatives and training, including promotion of the 7 Principles (Empathy, Fairness, Dependability, Inclusivity, Consideration, Vulnerability and Respect)
Collaborates, when appropriate, on other CEB -related initiatives within the division and College

Percentage Of Time

-- Demonstrates a commitment to diversity, inclusion and cultural awareness through actions, interactions, and communications with others.

-- Performs other duties as assigned.

Supplemental Questions

Required fields are indicated with an asterisk (*).

* How did you learn about this employment opportunity?
- Current Dartmouth employee (Please specify full name below)
- Word of mouth
- Mentioned on social, digital, or print media (e.g. LinkedIn feed, VOX, Valley News, listserv)
- jobs@dartmouth.edu email outreach (includes Job Alert notifications, marketing emails from Talent Acquisition)
- Recruiter (Please specify full name or event below)
- abilityJOBS
- Chronicle of Higher Education
- Glassdoor
- Handshake
- HigherEdJobs
- HigherEdMilitary
- Indeed
- Inside Higher Ed
- LinkedIn’s Job Board
- RecruitMilitary
- Dartmouth’s Job Board (searchjobs.dartmouth.edu)
- Other (Please specify below)
If you would like to add more information to your answer, please specify here:
(Open Ended Question)