Access Control Specialist – Badges & Security Ops

Ernst & Young Oman; Hartford (CT); On-site; USD 69,000 - 115,000; Full time

Benefits offered by this job

Medical and dental coverage

401(k) plans

Paid time off

Flexible vacation policy

Job summary

EY is seeking a Security Administrator Associate to support its physical access control and badge management program across multiple US office locations.

The role administers access permissions, issues badges, supports onboarding, coordinates secure-space access, and partners with Workplace Experience, Facilities Asset Management, and Physical Security to maintain a secure and efficient employee experience.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience in security operations, access control administration, facilities operations, or related functions.
• Strong attention to detail and ability to handle confidential information.
• Excellent organizational and time-management skills with multiple priorities.
• Strong customer service and communication skills.
• Proficiency with Microsoft Office applications, especially Excel and reporting tools.
• Ability to analyze data and identify discrepancies, trends, and risks.

Responsibilities

• Administer the 1Badge access control platform and security systems.
• Produce, issue, replace, and deactivate badges for employees, contractors, and visitors.
• Process access requests and changes following policies.
• Support biometric access solutions and secure-space access when applicable.
• Maintain accurate badge/access records for compliance.
• Investigate and resolve turnstile/access issues and incidents.
• Coordinate with Security, Workplace Experience, and leadership on access concerns.
• Assist in managing security escalations and service requests.
• Facilitate onboarding and provisioning for new hires and transfers.
• Generate operational reports and dashboards for badge administration.
• Validate data and reconcile system information.
• Monitor queues and ensure SLAs.
• Assist with audits and governance reporting.

Skills

Customer service

Attention to detail

Excel proficiency

Security operations

Access control administration

Education

Bachelor's degree or equivalent

Tools

1Badge access control

Job description

EY is seeking a Security Administrator Associate to support its physical access control and badge management program across multiple US office locations.

The role administers access permissions, issues badges, supports onboarding, coordinates secure-space access, and partners with Workplace Experience, Facilities Asset Management, and Physical Security to maintain a secure and efficient employee experience.