Access Control Officer – Retail & Mall Security

Allied Universal; Coopersville (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career growth

Financial and Health Benefits

Exclusive Perks

Job summary

Allied Universal is seeking a Security Officer Entry Screening at a retail/mall location in Coopersville, MI. You will help manage entry points, monitor access, and provide welcoming customer service while maintaining a safe environment.

This full-time position offers pay at 17.99 per hour, standard day shifts, and on-the-job training. Candidates must be 18+ (21+ for armed roles), have a high school diploma, pass background checks and a drug screen.

Qualifications

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Responsibilities

• Provide customer service to clients, tenants, shoppers, and visitors by carrying out security-related procedures, site-specific policies, access control requirements, and when appropriate, emergency response activities.
• Monitor and control access to the retail or mall location by verifying credentials, processing visitors and contractors, maintaining access records, and reporting unauthorized access attempts.
• Respond to incidents, access-related concerns, and critical situations in a calm, problem-solving manner, escalating matters according to site-specific procedures.
• Conduct regular and random patrols of entrances, common areas, parking areas, and the business perimeter to help to deter unauthorized activity and identify security-related concerns.
• Communicate professionally with store personnel, property management, law enforcement, and emergency responders while documenting incidents and daily activities in required reports.]
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Skills

Customer service

Access control

Patrolling

Incident response

Communication

Education

High school diploma or equivalent

Job description

Allied Universal is seeking a Security Officer Entry Screening at a retail/mall location in Coopersville, MI. You will help manage entry points, monitor access, and provide welcoming customer service while maintaining a safe environment.

This full-time position offers pay at 17.99 per hour, standard day shifts, and on-the-job training. Candidates must be 18+ (21+ for armed roles), have a high school diploma, pass background checks and a drug screen.