Mall Access Control Officer — Security & Guest Care

Allied Universal; Coopersville (MI); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Smart Tools

Career Growth

Benefits package

Exclusive Perks

Job summary

Allied Universal, North America’s leading security and facility services company, is hiring a Security Officer Entry Authorization in Coopersville, MI. You will help manage entry points, verify credentials, monitor access, and deliver professional customer service for tenants and staff.

As part of a dynamic team, you will patrol entrances and common areas, respond to incidents, and document activity in line with site procedures.

Qualifications

• Must be at least 18 years old; 21+ for armed roles.
• High school diploma or equivalent.
• Background check required by law.
• Drug screen required where permitted by law.
• Licensing as required by state/local laws.
• Valid driver’s license for driving positions.

Responsibilities

• Provide customer service to tenants, shoppers, visitors, and vendors per site procedures.
• Monitor access points, verify credentials, maintain visitor logs.
• Respond to incidents and alarms; escalate as needed.
• Conduct regular patrols of entrances, common areas, and perimeter.
• Document incidents and activity per site procedures.

Skills

Customer service

Access control

Communication

Education

High School Diploma or Equivalent

Job description

Allied Universal, North America’s leading security and facility services company, is hiring a Security Officer Entry Authorization in Coopersville, MI. You will help manage entry points, verify credentials, monitor access, and deliver professional customer service for tenants and staff.

As part of a dynamic team, you will patrol entrances and common areas, respond to incidents, and document activity in line with site procedures.