Access Control Application Engineer

Milestone Technologies, Inc.; San Francisco (CA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Milestone Technologies, Inc. is seeking a senior Programming & Commissioning Engineer to build the programming and commissioning function from the ground up.

This role will define runbooks, standards, and processes to ensure consistent, high‑quality system commissioning across sites. As the program matures, you will grow into a leadership role managing a team of engineers, while traveling to project sites as needed to lead commissioning efforts and ensure design specifications and quality

Qualifications

• 6–7+ years in security systems engineering.
• Hands-on programming and commissioning experience.
• Strong ability to create processes and standards from scratch.
• Excellent communication and cross‑functional coordination skills.

Responsibilities

• Design, build, and refine programming and commissioning runbooks and SOPs from scratch.
• Program and commission Genetec-based access control and video surveillance systems.
• Collaborate with program managers and cross‑functional teams to align schedules.
• Develop training materials and mentor engineers as the team scales.
• Travel to project sites to lead or support commissioning activities.
• Evaluate and integrate additional systems beyond Genetec as needed.
• Identify gaps in processes and drive continuous improvement.
• Move into people leadership as the program grows.

Skills

Programming & scripting

Commissioning

Leadership

Documentation

Cross-functional coordination

Tools

Genetec

Job description

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone’s best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

Job Overview

About the Role

We're looking for a senior Programming & Commissioning Engineer to build our programming and commissioning function from the ground up. This isn't a role that steps into an existing playbook — you'll design the runbooks, standards, and processes the rest of the team will use to deliver consistent, high-quality system commissioning across sites. As the program matures, you'll grow into a leadership role managing a team of engineers.

What You'll Do

• Design, build, and continuously refine programming and commissioning runbooks and standard operating procedures from scratch, establishing the foundation for how the team operates.
• Program and commission access control and video surveillance systems, primarily using Genetec, ensuring installations meet design specifications and quality standards.
• Partner closely with Program Managers and cross-functional systems teams to align commissioning schedules with broader project timelines.
• Develop training materials and mentor engineers on commissioning best practices as the team scales.
• Travel to project sites as needed to lead or support commissioning activities.
• Evaluate and integrate additional systems and platforms beyond Genetec as project needs evolve.
• Identify gaps or inefficiencies in current processes and drive continuous improvement across the commissioning lifecycle.
• As the program grows, take on direct management responsibilities for a team of commissioning engineers.

What We're Looking For

• 6–7+ years of experience in security systems engineering, with hands‑on programming and commissioning experience.
• Strong working expertise in Genetec Access Control and Video Management systems.
• Comfort and flexibility working across other access control and video surveillance platforms beyond Genetec.
• Demonstrated experience creating processes, documentation, or standards from the ground up, not just following existing ones.
• Strong communication skills, with experience coordinating across program managers, field technicians, and vendors.
• Willingness and ability to travel for on‑site commissioning work.
• Prior mentorship or people‑leadership experience, or clear readiness to grow into a management role.

Work Arrangement

This is a hybrid role based out of our office, with travel required for on‑site commissioning work as projects demand.

Compensation

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job‑related knowledge, skills, experience, licenses or certifications, and location.

Our Commitment to Diversity & Inclusion

At Milestone we strive to create a workplace that reflects the communities we serve and work with, where we all feel empowered to bring our full, authentic selves to work. We know creating a diverse and inclusive culture that champions equity and belonging is not only the right thing to do for our employees but is also critical to our continued success.

Milestone Technologies provides equal employment opportunity for all applicants and employees. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, gender identity, marital status, age, disability, veteran status, sexual orientation, national origin, or any other category protected by applicable federal and state law, or local ordinance. Milestone also makes reasonable accommodations for disabled applicants and employees.

We welcome the unique background, culture, experiences, knowledge, innovation, self-expression and perspectives you can bring to our global community. Our recruitment team is looking forward to meeting you.