Access Center Coordinator

Children's Hospital Los Angeles (CHLA); Los Angeles (CA); On-site; USD 42,000 - 65,000; Full time

Job summary

Children's Hospital Los Angeles (CHLA) seeks an Access Center Coordinator to support Access Center operations and ensure accurate data across key systems. The role involves managing calls, assisting with patient financial clearance, and data collection from transferring parties.

The position requires at least two years in a health care setting, familiarity with insurance processes, and strong data entry/QA skills. High school diploma required; college degree preferred.

Qualifications

• 2 years’ experience in health care environment or similar role.
• Familiar with medical front office insurance processes.
• Outpatient registration or hospital admitting experience preferred.

Responsibilities

• Support inbound/outbound call management for the Access Center.
• Assist with patient financial clearance processes.
• Coordinate collection of intake data from transferring parties.
• Perform data entry and quality assurance activities.
• Conduct ongoing reconciliation and data quality checks in systems (Tele-tracking, Central Logic, STAR, CareAware).

Skills

Healthcare experience

Front office processes

Call center coordination

Education

High school diploma

College degree preferred

Tools

Tele-tracking

Central Logic

STAR

CareAware

Job description

Hours:

Monday-Friday, night shift working 9pm-5:30am.

Purpose Statement/Position Summary:

The Access Center Coordinator is responsible for providing support of the Access Center operations. This includes supporting the management of inbound/outbound calls, assisting with patient financial clearance, coordinating collection of intake data from transferring parties, data entry, and quality assurance activities. The coordinator also performs ongoing reconciliation and quality assurance of data in pertinent systems (Tele-tracking, Central Logic, STAR, CareAware, etc.)

Minimum Qualifications/Work Experience:

2 years’ experience in health care environment, familiar with medical front office insurance processes. Outpatient registration and/or hospital admitting experience preferred.

Education/Licensure/Certification:

High school diploma required, college degree preferred.