Access Center Coordinator

Children's Hospital Los Angeles; California (MO); On-site; USD 48,000 - 60,000; Full time

Job summary

Children's Hospital Los Angeles is seeking an Access Center Coordinator to support the Access Center operations, managing inbound/outbound calls, coordinating data collection from transferring parties, and ensuring accurate data entry in key systems.

The role requires 2 years in a health care setting, familiarity with hospital front office insurance processes, and a high school diploma (college degree preferred). Hours are Monday–Friday, day shift.

Qualifications

• 2 years' experience in health care environment.
• Outpatient registration and/or hospital admitting experience preferred.
• Familiar with medical front office insurance processes.

Responsibilities

• Support management of inbound/outbound calls in the Access Center.
• Assist with patient financial clearance.
• Coordinate collection of intake data from transferring parties; perform data entry.
• Conduct quality assurance activities in pertinent systems (Tele-tracking, Central Logic, STAR, CareAware).
• Perform ongoing reconciliation and data quality checks.

Skills

Health care experience

Front office insurance processes

Data entry

Call center coordination

Education

High school diploma

College degree preferred

Tools

Tele-tracking

Central Logic

STAR

CareAware

Job description

Access Center Coordinator

Locations: Los Angeles, California

Job Category: Administrative / Clerical

Position Type: Full-Time

Shift: Days

Job Description

Join a team that's shaping the future of pediatric care. Children's Hospital Los Angeles is consistently ranked among the top 10 children's hospitals in the nation, delivering world-class care through more than 350 specialized programs and services. Here, world-class experts in medicine, research, and education work together to deliver family-centered care to more than 155,000 patients each year. At CHLA, your work will help build brighter tomorrows for the children and families we serve.

Overview

Hours

Monday-Friday, day shift

Purpose Statement/Position Summary

The Access Center Coordinator is responsible for providing support of the Access Center operations. This includes supporting the management of inbound/outbound calls, assisting with patient financial clearance, coordinating collection of intake data from transferring parties, data entry, and quality assurance activities. The coordinator also performs ongoing reconciliation and quality assurance of data in pertinent systems (Tele-tracking, Central Logic, STAR, CareAware, etc.)

Minimum Qualifications/Work Experience

2 years' experience in health care environment, familiar with medical front office insurance processes. Outpatient registration and/or hospital admitting experience preferred.

Education/Licensure/Certification

High school diploma required, college degree preferred.

Pay Scale Information

$47,840.00-$59,696.00

CHLA values the contribution each Team Member brings to our organization. Final determination of a successful candidate's starting pay will vary based on a number of factors, including, but not limited to, education and experience within the job or the industry. The pay scale listed for this position is generally for candidates who meet the specified qualifications and requirements listed on this specific job description. Additional pay may be determined for those candidates who exceed these specified qualifications and requirements. We provide a competitive compensation package that recognizes your experience, credentials, and education alongside a robust benefits program to meet your needs.

About Us

CHLA is a leader in pediatric and adolescent health, in our community, across the nation, and around the world . As a premier Magnet®-recognized teaching hospital, CHLA offers an environment rooted in learning, collaboration, and compassionate care. . We are home to groundbreaking research, clinical innovation, and a culture that supports personal and professional growth.

Since 1932, CHLA has been affiliated with the Keck School of Medicine of the University of Southern California. Through this partnership and our own enduring mission, we remain committed to creating hope and building healthier futures.

CHLA is an Equal Opportunity Employer

At Children's Hospital Los Angeles, our work matters. And so do each and every one of our valued team members. We consider qualified applicants for all positions without regard to race, color, religion, creed, national origin, sex, gender identity, age, physical or mental disability, sexual orientation, marital status, veteran or military status, genetic information or any other legally protected basis under federal, state or local laws, regulations or ordinances. We will also consider for employment qualified applicants with criminal history, in a manner consistent with the requirements of state and local laws, including the LA City Fair Chance Ordinance and SF Fair Chance Ordinance.

Qualified Applicants with disabilities are entitled to reasonable accommodation under the California Fair Employment and Housing Act and the Americans with Disabilities Act. Please contact CHLA Human Resources if you need assistance completing the application process.

Our various experiences, perspectives and backgrounds allow us to better serve our patients and create a strong community at CHLA.