Access & Advocacy Specialist (Pool)

Del Mar College - Corporate Services; Corpus Christi (TX); Presencial; USD 28.000 - 40.000; A tiempo parcial

Descripción de la vacante

Del Mar College in Corpus Christi, TX is seeking an Access & Advocacy Specialist (Pool) to support students through the Academic Recovery Program and other retention initiatives. The role emphasizes advocacy, collaboration with faculty and staff, and coordinating campus and community resources.

The position reports to the Assistant Dean of Student Engagement and Retention. A Master’s degree and three years of related experience are preferred, with strong communication and organizational skills

Formación

• Master's degree and three years related work experience.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Office Word, Excel, Outlook and Teams.
• Ability to communicate effectively with diverse populations.
• Excellent administrative and organizational skills.
• Commitment to personal and professional growth.

Responsabilidades

• Serve students on ARP probation and suspension.
• Develop relationships with faculty, staff and community partners.
• Provide direct and referral services to students.
• Promote college-wide activities supporting student success.
• Analyze information to assess interests, abilities and barriers.
• Make recommendations to administration to improve services.
• Coordinate referrals to college and community services.
• Educate students about available services including financial aid and counseling.
• Assist with personal and academic goal planning.

Conocimientos

Written and verbal communication

Organizational skills

Analytical skills

Team collaboration

Customer service

Educación

Master's degree

Herramientas

Microsoft Office

Descripción del empleo

Position Information

Posting Number PT3442

Job Title Access & Advocacy Specialist (Pool)

Department Center for Access & Advocacy

Position Type Non-Exempt Employment Status Part-Time

Salary $25.00 per hour

Open Date 08/21/2026

Close Date Open Until Filled No

Position Summary Information

Job Description Summary

This position - housed in the Center for Access & Advocacy - reports to the Assistant Dean of Student Engagement and Retention.

The purpose of this position is to engage in a collaborative process that researches student retention issues and strategies, assesses, plans, implements, coordinates, monitors, and evaluates the options and services required to meet the students' academic, social, and/or emotional needs. The work is characterized by advocacy, communication, collaboration, and resource management and promotes quality and cost-effective interventions and outcomes.

Minimum Qualifications

• Master's degree.
• Three (3) years related work experience.

Required Job Knowledge, Skills, Abilities

• Strong written and verbal communication skills.
• Proficient in Microsoft Office Word, Excel, Outlook and Teams.
• Must be motivated, self-directed and have the ability and willingness to communicate effectively with various populations in a positive, courteous and professional manner.
• Exceptional administrative and organizational skills with attention to detail and accuracy.
• Strong commitment to personal and professional growth.
• Demonstrated problem solving skills.
• Demonstrated analytical skills to analyze data and implement or recommend effective courses of action.
• Ability to travel between buildings and campuses.
• Demonstrated customer service skills.

Preferred Qualifications

• Master's degree in Counseling, Student Development/Student Affairs, Rehabilitation and/or Vocational Counseling, Education, Special Education, or related field.
• Experience working with at-risk student populations.
• Familiar with local social services and community resource agencies.
• Experience with Case Management.

Special Instructions to Applicants

This is a security-sensitive position. Employment resulting from this advertisement is subject to federal laws requiring verification of identity and authorization to work in the United States. Employment is contingent upon the successful completion of a criminal background check and reference checks. The College reserves the right to cancel, extend, or otherwise modify recruitment actions. Del Mar College is an Equal Opportunity Employer. Upon request, reasonable accommodations will be provided to qualified individuals with disabilities throughout the application process. Del Mar College supports veteran employment and provides consideration to qualified veterans consistent with Texas law. This position is not eligible for employment visa sponsorship now or in the future.

Our Culture

Del Mar College is committed to fostering a culture aligned with The Viking Way, which emphasizes respect, integrity, collaboration, accountability, and a commitment to excellence. Employees are expected to contribute to a positive work environment by demonstrating professionalism, supporting colleagues and students, and engaging in continuous learning and development. In support of the College's Strategic Plan 2024-2029, Guiding Star III: Cultivate, all employees are encouraged to actively participate in opportunities that promote personal and professional growth, advance a culture of belonging, and strengthen the College's ability to serve its students and community.

Job Duties

• Primarily serve students on the Academic Recovery Program (ARP) probation and suspension. Develop collaborative relationships and partnerships with faculty and staff throughout the campus community and community partners to address students' personal and academic needs.
• Partner with colleagues on CARE Team to manage CARE Connection referrals on an as needed basis.
• Provide direct and referral service to students through the development, implementation, coordination, and assessment of programs, resources, and services.
• Participate in, attend, and/or promote College-wide activities supporting student success including but not limited to registration, faculty/staff professional development, etc.
• Analyze information about individuals through interviews, assessments, and records to appraise their interests, abilities, and potential barriers to academic success and retention. Provide direct services or referrals to campus and community resources as appropriate.
• Make recommendations to administration regarding policy revisions to improve services to at-risk students.
• Evaluate new approaches to implement support and intervention strategies for students during pivotal points of the college experience.
• Apply an outreach/connection/triage/intervention/follow-up framework with students and coordinate referrals to College and community services as needed.
• Develop, implement, and evaluate methods to identify and outreach to target populations, including collaboration with College academic and student services departments.
• Other duties as assigned.
• Assist regarding personal and academic concerns by collaborating with students to establish goals and develop an appropriate action plan.
• Educate students about available services including financial aid, disability, counseling, tutoring, and academic advising services.