ACC Circle Entrance Assistant

University of Vermont Health Network; Burlington (VT); On-site; USD 29,000 - 43,000; Full time

Job summary

University of Vermont Health Network - UVMMC Main Campus in Burlington, VT, is seeking ACC Circle Entrance Assistants. The role greets and assists patients and visitors at the primary entrance, with outdoor duties and training for lifting techniques. Works full-time in a unionized environment with a 40-hour standard work week.

The position emphasizes direct customer service in a healthcare setting, directing traffic, and ensuring a safe, welcoming space for patients and families.

Qualifications

• High School graduate or equivalent.
• One or more years of customer service experience in a health care setting or other customer focused environment.
• This is a bargaining union position.

Responsibilities

• Greet, direct and assist patients and visitors at the main entrance of the Main Campus.
• Provide ambulatory assistance options and help patients entering or exiting their vehicles when needed.
• Maintain a clean, safe and aesthetically pleasing entrance area, including outdoor work with varying weather.

Skills

Customer service

Healthcare environment

Education

High School diploma or equivalent

Job description

Building Name: UVMMC - Medical Center - Main Campus

Location Address: 111 Colchester Avenue, Burlington Vermont

Regular

Department: Guest Experience

Full Time

Standard Hours: 40

Biweekly Scheduled Hours:

Shift: Day

Primary Shift: -

Weekend Needs: None

Salary Range: Min $21.22 Mid $26.07 Max $30.92

JOB DESCRIPTION:

The ACC Circle Entrance Assistants greets, directs and assists patients and visitors at the main entrance of the Main Campus. The incumbent ensures and provides a variety of ambulatory assistance options for patients arriving and departing our main campus facility. Entrance Assistants will receive proper training in assisting with basic lifting techniques to help patients into and out of their cars if-needed, providing a safe and secure environment for our visitors. The incumbent also assists with the heavy and complex flow of traffic at our main entrance and maintains a clean, safe and aesthetically pleasing space.

This position requires the incumbent to work outside of our ACC lobby space. The time spent outdoors with varying exposure to the weather elements will account for the majority of time spent in the position.

EDUCATION:

High School graduate or equivalent.

EXPERIENCE:

One or more years of customer service experience in a health care setting or other customer focused environment.

This is a bargaining union position.