ACC Circle Entrance Assistant

University of Vermont Medical Center; Burlington (VT); On-site; USD 20,664,000 - 30,307,000; Full time

Job summary

University of Vermont Medical Center in Burlington, VT seeks ACC Circle Entrance Assistants to greet, direct, and assist patients and visitors at the Main Campus entrance. You will coordinate ambulatory options and help ensure a safe, welcoming environment for all who arrive or depart the facility.

This outdoor role involves exposure to weather as most duties occur outside the ACC lobby, with training on lifting techniques and patient transfer support when needed to maintain smooth traffic and

Qualifications

• High School graduate or equivalent.
• 1+ years of customer service in health care or related field.

Responsibilities

• Greet and direct patients and visitors at the main entrance.
• Assist with ambulatory services and safe movement for patients.
• Maintain a clean, safe entrance area and manage outdoor duties.

Skills

Customer service

Education

High School diploma or equivalent

Job description

JOB DESCRIPTION:

The ACC Circle Entrance Assistants greets, directs and assists patients and visitors at the main entrance of the Main Campus. The incumbent ensures and provides a variety of ambulatory assistance options for patients arriving and departing our main campus facility. Entrance Assistants will receive proper training in assisting with basic lifting techniques to help patients into and out of their cars if-needed, providing a safe and secure environment for our visitors. The incumbent also assists with the heavy and complex flow of traffic at our main entrance and maintains a clean, safe and aesthetically pleasing space.

This position requires the incumbent to work outside of our ACC lobby space. The time spent outdoors with varying exposure to the weather elements will account for the majority of time spent in the position.

EDUCATION:

High School graduate or equivalent.

EXPERIENCE:

One or more years of customer service experience in a health care setting or other customer focused environment.