Academic Support Specialist

The Valley COM; Phoenix (AZ); On-site; USD 52,000 - 65,000; Full time

Job summary

The Valley College of Osteopathic Medicine seeks an Academic Support Specialist to enhance student success through advising, tutoring coordination, and learning support. This full-time role is based in the Phoenix area and reports to the Associate Dean, Academic Affairs and Assessment.

You will collaborate with students, faculty, and administration to promote retention and academic achievement, while embracing flexibility and continuous improvement in service to our students and community.

Qualifications

• Master's degree in Education, Counseling, or a related field is required.
• Experience working in higher education is preferred, especially in health sciences or medical education.
• Strong interpersonal and communication skills are essential.
• Ability to work effectively with diverse student populations.
• Proficiency with learning management systems and educational technologies.
• Commitment to student success and institutional mission.
• Excellent organizational and time management skills.

Responsibilities

• Provide academic advising to students.
• Coordinate tutoring services and learning support.
• Collaborate with faculty and administration to promote student retention and achievement.
• Support student wellbeing and success initiatives.

Skills

Interpersonal skills

Communication skills

Time management

Diversity/inclusion awareness

LMS proficiency

Educational technology

Student support

Education

Master's degree in Education, Counseling, or related field

Job description

Full-Time | Academic Affairs | Reports to: Associate Dean, Academic Affairs and Assessment

This job description provides a general outline of duties and qualifications and is not an exhaustive list. The Valley College of Osteopathic Medicine reserves the right to modify responsibilities as institutional needs evolve. All staff are expected to embrace flexibility, continuous improvement, and a commitment to serving our students, community, and institution.

Position Description

The Academic Support Specialist at The Valley College of Osteopathic Medicine (The Valley COM) plays a key role in supporting student success by providing academic advising, tutoring coordination, and learning support services. This position works closely with students, faculty, and administration to promote retention, academic achievement, and overall student well-being. Reporting to the Associate Dean, Academic Affairs and Assessment, this is a full-time position based in the Phoenix metropolitan area.

Specific/Key Responsibilities

Qualifications

• Master's degree in Education, Counseling, or a related field required.
• Experience working in higher education, preferably in a health sciences or medical education setting.
• Strong interpersonal and communication skills.
• Ability to work effectively with diverse student populations.
• Proficiency with learning management systems and educational technologies.
• Commitment to student success and institutional mission.
• Excellent organizational and time management skills.

Non-Discrimination Statement

It is the firm policy of THE VALLEY COLLEGE OF OSTEOPATHIC MEDICINE not to discriminate on the basis of race, ethnicity, color, sex, sexual orientation, gender, gender identity, religion, national origin, age or disabilities. It is a violation of The Valley COM policy to discriminate in the selection of administrative personnel, faculty and staff, and students; the provision of employment opportunities, benefits or privileges; to create discriminatory work conditions; or to use discriminatory evaluative standards in employment if the basis of that discriminatory treatment is, in whole or in part, on the basis of race, ethnicity, color, sex, sexual orientation, gender, gender identity, religion, national origin, age or disabilities. Further, it is a violation of The Valley COM Policy to discriminate in the selection of administrative personnel, faculty and staff, and students if the basis of that discriminatory treatment is, in whole or in part, genetic information or marital status in its programs, activities, hiring, or the admission of students. Discrimination of this kind may also be strictly prohibited by a variety of federal, state and local laws.

The Valley COM is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.