Academic Support & Retention Specialist

Milwaukee Area Technical College; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Job summary

Milwaukee Area Technical College (MATC) is hiring within the Academic Support Division to retain students and support their success on campus.

Under supervision, you will lead academic support centers, develop workshops, advise students on schedules and career planning, and coordinate tutoring staff and activities. This role emphasizes equity, inclusion, and effective collaboration across campus partners.

Qualifications

• Requires a Bachelor's degree in Education, the Behavioral Sciences, or related field with an emphasis in communications.
• Minimum two years of occupational experience in adult education tutoring or related field preferred.
• Bilingual Spanish preferred; CRLA certification or equivalent preferred.

Responsibilities

• Lead the Academic Support Centers and staff as a team.
• Carry out case management and activities to retain students.
• Advise students in developing class schedules and career planning.
• Conduct individualized job search sessions and assist with interview skills.
• Develop workshops to promote student retention and success.
• Maintain data and prepare worksheets and reference materials.
• May liaise with faculty and coordinate student workers.
• Ensure compliance with state, federal, and accreditation standards.

Skills

Student counseling

Workshop facilitation

Program retention strategies

Interpersonal communication

Diversity & inclusion

Education

Bachelor's degree in Education or Behavioral Sciences or related field

Tools

Office software

Job description

Milwaukee Area Technical College (MATC) is hiring within the Academic Support Division to retain students and support their success on campus.

Under supervision, you will lead academic support centers, develop workshops, advise students on schedules and career planning, and coordinate tutoring staff and activities. This role emphasizes equity, inclusion, and effective collaboration across campus partners.