Academic Support Center Front Desk (Work-Study)

Tennessee Board of Regents; Memphis (TN); On-site; USD 17,000 - 22,000; Part time

Job summary

Southwest Tennessee Community College seeks front desk workers for a high-volume tutoring program. You will assist students across writing, math, science, IT, business and accounting, helping at the front desk and supporting tutors and center operations.

Responsibilities include greeting students, managing sessions, answering calls, data entry, and communications with staff. Strong Windows and MS Office skills are required; bilingual English/Spanish is a plus.

Qualifications

• Must be a registered student of Southwest Tennessee Community College.
• Only students approved for Federal Work Study qualify for this position.
• To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
• Strong computer skills in Windows and Microsoft Office, including Word, Excel, PowerPoint, and Outlook.

Responsibilities

• Greet students as they enter the center and check them in.
• Manage in-person, virtual, and paper review sessions for tutors.
• Answer phones, respond to voicemails, and monitor online requests.
• Perform data entry, prepare reports, and other administrative tasks.
• Make outgoing calls or send emails as needed.
• Answer questions from students, tutees, tutors, or staff on behalf of the tutoring center.

Skills

Windows OS

Microsoft Office

Data entry

Tools

Zoom

Job description

Southwest Tennessee Community College seeks front desk workers for a high-volume tutoring program. You will assist students across writing, math, science, IT, business and accounting, helping at the front desk and supporting tutors and center operations.

Responsibilities include greeting students, managing sessions, answering calls, data entry, and communications with staff. Strong Windows and MS Office skills are required; bilingual English/Spanish is a plus.