Academic Support Assistant (Canvas & Zoom)

Case; Cleveland, Northern (OH, KY); Hybrid; USD 18,000 - 21,000; Part time

Job summary

Case Western Reserve University’s Frances Payne Bolton School of Nursing seeks a Research Associate/Scientist Student Assistant to support Canvas course management, Zoom sessions and Echo360 recordings. The role assists faculty, staff and students, handling course materials and tech needs with reliability.

Undegraduate or graduate students in good standing will gain practical experience in academic administration while contributing to nursing education programs.

Qualifications

• Current undergraduate or graduate student in good academic standing.
• Customer Service, administrative, academic or related work experience preferred.
• Ability to communicate effectively and professionally with faculty, staff and students and others.
• Professional demeanor and genuine interest in supporting students and faculty.
• Strong organizational skills and attention to detail.
• Ability to work independently and collaboratively as part of a team.
• Ability to maintain consistent and reliable attendance and take ownership of assigned projects.
• Ability to maintain confidentiality and appropriately handle academic and student information.

Responsibilities

• Assist with management and maintenance of Canvas course content, including entering and organizing quiz, examination and other course materials.
• Provide support for scheduled virtual course sessions, including managing Zoom links and assisting faculty with basic technology needs during class.
• Assist with editing Echo360 recordings of live lecturers and uploading completed recordings and related materials to Canvas.
• Coordinate with faculty regarding course related activities and material as, including preparation and review of final Jeopardy or other academic review activities.
• Provide excellent customer service when responding to questions from faculty, staff and students, including answering telephone inquiries and appropriately directing individuals for additional assistance when necessary.
• Work collaboratively with faculty, staff and other student employees to support academic and Nursing activities.
• Assist with Nursing School programs and events as needed. Occasional evening or weekend availability may be required based on scheduled events or academic activities.
• Perform other related projects and duties as assigned.

Skills

Self-starter

Initiative

Reliability

MS Office

Canvas/Zoom/Echo360

Professional communication

Education

Undergraduate or graduate student

Tools

Canvas

Zoom

Echo360

Microsoft Office

Job description

Case Western Reserve University’s Frances Payne Bolton School of Nursing seeks a Research Associate/Scientist Student Assistant to support Canvas course management, Zoom sessions and Echo360 recordings. The role assists faculty, staff and students, handling course materials and tech needs with reliability.

Undegraduate or graduate students in good standing will gain practical experience in academic administration while contributing to nursing education programs.