Admissions Counselor

Albany State University; Albany (GA); On-site; USD 40,000 - 52,000; Full time

Job summary

Albany State University is seeking an Admissions Counselor to recruit and enroll prospective students. You will represent the university at college fairs and visits, evaluate applications, and maintain student records in Banner with regular audits.

The role involves working with multiple campus locations, coordinating with staff, and supporting outreach, orientation, and admissions goals. Sponsorship is not available.

Qualifications

• Bachelor's degree required.
• At least two years of experience using Microsoft Office Suite (Office, Excel, PowerPoint and Access).
• Experience with ERP/CRMU and recruitment software.
• Excellent interpersonal and communication skills.
• At least one year building relationships with internal and external partners.
• At least one year of experience analyzing and solving problems.

Responsibilities

• Recruit students who meet admissions requirements.
• Ensure proper documentation and verification of prospective students in Banner.
• Collaborate with staff to promote recruitment and orientation.
• Support implementation of university recruitment plans and retention goals.
• Enter student information into Banner and other tools.
• Take incoming/outgoing calls and verify documents.
• Coordinate decision making with admissions staff.
• Produce information packages for admitted students.
• Follow up on events and procedures.
• Perform other duties as assigned.

Skills

Interpersonal skills

Relationship building

Analytical thinking

Communication skills

Education

Bachelor's degree

Tools

MS Office Suite

ERP/CRMU

Banner system

Job description

Job Title

Admissions Counselor

Location

Albany State Rec. Location

Regular/Temporary

Regular

Full/Part Time

Full-Time

Job ID

304850

About Us

Albany State University is a fully accredited senior unit of the University System of Georgia. Employees receive benefits provided by the University System of Georgia, including, but not limited to, medical and major medical insurance, group life insurance, participation in the Georgia Teachers' Retirement System, Optional Retirement Plan (Faculty and exempt employees only), Social Security and Tuition Assistance Program after six months of employment.

Location

Our West Campus is located at 2400 Gillionville Road, Albany, GA 31707. Our East Campus is located at 504 College Drive, Albany, GA 31705. The Human Resources office for both campuses is located on the West Campus.

Job Summary

The Admissions Counselor is responsible for recruiting and enrolling prospective students on behalf of the university. The Admissions Counselor represents Albany State University at college fairs and through individual prospective student visits, evaluates admission applications in accordance with University System of Georgia and institutional standards, and ensures the integrity of student records in the Banner system through regular audits and timely updates.

Sponsorship is not available for this position.

Responsibilities

• Recruit students who meet admissions requirements to the university.
• Ensure proper documentation and verification of prospective students and applicants in Banner.
• Collaborate with staff team members to promote recruitment and orientation of students.
• Works with other college departments to support implementation of university recruitment and admissions plans as well as to support institutional goals for retention, attrition and student advancement.
• Enters student information into Banner, XAP, and potentially any other tool/product used to manage and track student enrollment.
• Takes incoming/outgoing calls.
• Verifies receipt of documents for prospective students.
• Communicate with other members of the recruitment and admissions staff to coordinate decision making.
• Performs admissions processes.
• Produce information packages for admitted students.
• Follows up on events and procedures.
• Performs other duties as assigned.

Required Qualifications

• Bachelor's degree
• At least two years of experience in using Microsoft Office Suite (Office, Excel, PowerPoint and Access)
• ERP/CRMU, Social Networking, and a general understanding of other software tools used during recruitment, admissions and matriculation
• Excellent interpersonal relations and communication skills
• At least one year of experience working with and building strong relationships with both internal departments and external community organizations
• At least one year of experience analyzing and problem-solving

Preferred Qualifications

• At least two years of customer service experience preferred
• Experience in Ellucian Banner.

Proposed Salary

Salary is commensurate with education and experience.

Knowledge, Skills, & Abilities

Proficient with CRM systems (e.g., Banner 9) and MS Office Suite.

Familiarity with higher education admissions, student recruitment, and holistic application review.

Excellent planning skills with the ability to prioritize tasks in a fast-paced environment.

Commitment to student service and maintaining confidentiality.

Exceptional public speaking and interpersonal skills, with the ability to represent the university.

USG Core Values

The University System of Georgia is comprised of our 25 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Conditions of Employment

All selected candidates are required to successfully pass a Background Check review prior to starting with Albany State University.

Certain positions may also require the selected candidate to submit to or have:

• a credit check completed for "Positions of Trust" and/or approved departmental purchase card usage
• a motor vehicle report for positions that require driving an Albany State University vehicle
• a successful pre-employment drug test

  Equal Employment Opportunity

  Albany State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, working, and studying. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the ASU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the ASU community.

  For questions or more detailed information regarding this policy please contact the Albany State University Office of Human Resources at [phone]. For individuals requiring disability-related accommodations for participation in any event or to obtain print materials in an alternative format, please contact the Disability Resource Center at 229-500-3442.