Academic Success Center Coordinator — Student Support

The Chronicle Of Higher Education, Inc.; Henderson (NV); On-site; USD 30,000 - 41,000; Full time

Job summary

Nevada State University invites applications for the 1000 Hour Appointment - ASC Program Coordinator. The ASC Program Coordinator will report to the Director of the Academic Success Center and provide operations and program support to maintain quality tutoring services, customer service, outreach and student engagement for online and in-person tutoring.

Core responsibilities include coordinating daily operations, tutoring staff scheduling, tutor training, faculty outreach, reporting and

Qualifications

• Bachelor's degree from a regionally accredited institution.
• One year of experience in higher education or a related professional role.
• Demonstrated commitment to a diverse, non-traditional, first-generation student population.
• Ability to work independently and contribute to a team environment while effectively managing multiple priorities and deadlines.
• Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).

Responsibilities

• Coordinates daily operations and quality assurance of tutoring support services and manages student staff and faculty communication.
• Supports center staffing in tutor recruitment and onboarding; develops strategic tutoring schedules across modalities.
• Develops and facilitates tutor training; conducts observations and evaluations with developmental feedback.
• Promotes tutoring services to faculty and students and coordinates access to course materials for tutoring sessions.
• Completes weekly and monthly tracking of tutoring utilization and satisfaction; assists with reporting and outcomes assessment.
• Updates marketing materials and maintains social media platforms and website content.
• Collaborates on initiatives to support student populations and retention across departments.

Education

Bachelor's degree from a regionally accredited institution

Job description

Nevada State University invites applications for the 1000 Hour Appointment - ASC Program Coordinator. The ASC Program Coordinator will report to the Director of the Academic Success Center and provide operations and program support to maintain quality tutoring services, customer service, outreach and student engagement for online and in-person tutoring.

Core responsibilities include coordinating daily operations, tutoring staff scheduling, tutor training, faculty outreach, reporting and