1000 Hour Appointment - ASC Program Coordinator

The Chronicle Of Higher Education, Inc.; Henderson (NV); On-site; USD 30,000 - 41,000; Full time

Job summary

Nevada State University invites applications for the 1000 Hour Appointment - ASC Program Coordinator. The ASC Program Coordinator will report to the Director of the Academic Success Center and provide operations and program support to maintain quality tutoring services, customer service, outreach and student engagement for online and in-person tutoring.

Core responsibilities include coordinating daily operations, tutoring staff scheduling, tutor training, faculty outreach, reporting and

Qualifications

• Bachelor's degree from a regionally accredited institution.
• One year of experience in higher education or a related professional role.
• Demonstrated commitment to a diverse, non-traditional, first-generation student population.
• Ability to work independently and contribute to a team environment while effectively managing multiple priorities and deadlines.
• Eligibility to work in the United States without sponsorship (Nevada State does not sponsor employment-related visas).

Responsibilities

• Coordinates daily operations and quality assurance of tutoring support services and manages student staff and faculty communication.
• Supports center staffing in tutor recruitment and onboarding; develops strategic tutoring schedules across modalities.
• Develops and facilitates tutor training; conducts observations and evaluations with developmental feedback.
• Promotes tutoring services to faculty and students and coordinates access to course materials for tutoring sessions.
• Completes weekly and monthly tracking of tutoring utilization and satisfaction; assists with reporting and outcomes assessment.
• Updates marketing materials and maintains social media platforms and website content.
• Collaborates on initiatives to support student populations and retention across departments.

Education

Bachelor's degree from a regionally accredited institution

Job description

1000 Hour Appointment - ASC Program Coordinator

Nevada State University invites applications for the position of1000 Hour Appointment - ASC Program Coordinator. The 1000 HourAppointment will report to the Director of the Academic SuccessCenter (ASC) and provide operation and program support in order tomaintain quality learning support services, customer service,outreach and marketing, and student engagement for online andin-person peer-tutoring services.

About the institution:

Nevada State University, a four-year Minority Serving publicinstitution with a statewide mission, is dedicated to excellence inteaching and learning and committed to the advancement of a diverseand largely underserved student population. Designated a HispanicServing (HSI) and Asian American Native American Pacific IslanderInstitution (AANAPI), Nevada State is a university where teachingand student support are valued above all else.

Nevada State University continues to grow as an institution ofhigher education. In Fall 2025, the enrollment surpassed 8,400,with 8,287 undergraduate students and 117 graduate students. Amajority of our students are first generation, racial/ethnicminorities, parents, and/or returning students, of which 48% areHispanic, 10% are Asian/Pacific Islander, 10% are Black/AfricanAmerican, and 22% are White.

We celebrate the storied backgrounds of our campus community. Weoperate with a shared commitment to represent and serve the diversepopulation of Nevada and to encourage the exchange of ideas thatrespects and honors the lived experiences of our students, staff,and faculty. We foster a culture of inclusive excellence so ourmembers can live authentically, fully engage, and flourish. Inorder to strengthen the university and progress its mission, theuniversity dedicates itself to intentional and ongoing reflectionto meeting the evolving needs of Nevada State University, thesurrounding communities, and the State of Nevada.

We seek applicants who are passionate about working with thispromising student population and collaborating with faculty andstaff across departments to make a lasting impact in developing ourinstitution and our community.

We encourage you to highlight your background in fostering aninclusive campus culture and supporting the success of students whoare historically underrepresented in higher education.

Core Responsibilities:

• Program Operations: Coordinates daily operations and qualityassurance of tutoring support services (internally and externally)and manages student staff and faculty communication in providingexcellent academic support in alignment with best practices.
• Hiring & Scheduling: Supports Center Staff in semesterrecruitment of tutors; coordinates the application and interviewprocess; coordinates the onboarding of new hires. Develops astrategic tutoring schedule around high demand course times, usagetrends, multiple modalities (online vs. in-person), and identifiesrelevant group and tutoring lab/drop-in times; coordinates withfaculty on scheduling strategies and tutoring needs to informstrategic scheduling decisions.
• Training & Development: Develops and facilitates tutortraining; participates in campus-wide peer support and centertrainings; conducts regular observations and semester evaluationsof tutors and provides developmental feedback to improve quality ofservices.
• Faculty Outreach & Collaboration: Promotes tutoringservices to faculty and students; coordinates tutoring supportservices with academic faculty and other relevant offices based ontheir needs; coordinates access to course materials for tutoringsessions; sends outreach emails and assists with scheduling andholding faculty meetings.
• Reporting/Assessment: Completes weekly and monthly tracking oftutoring services utilization and satisfaction; coordinates thedistribution, collection, and analysis of program surveys; assistsCenter Staff in compiling and organizing student success data forsemester/annual reports and outcomes assessment.
• Marketing & Outreach: coordinates with staff and studentworkers to update and develop marketing materials, disbursementthroughout campus, and promotion of services via flyers, videos,tabling, Etc. Manages and maintains social media platforms andwebsite content.
• Misc. Student Success Initiatives & Other ProjectsAssigned: Work with management to develop or support programming orinitiatives related to the center mission such as: developing andfacilitating effective study skills workshops for first yearcourses; supporting or tracking specific student populations orcohorts to provide retention or success interventions, etc.

Minimum Qualifications:

• Bachelor's degree from a regionally accreditedinstitution.
• One (1) year of experience in higher education or a relatedprofessional role.
• Demonstrated commitment to a diverse, non-traditional,first-generation student population.
• Ability to work independently and contribute to a teamenvironment while effectively managing multiple priorities anddeadlines.
• Eligibility to work in the United States without sponsorship(Nevada State does not sponsor employment-related visas).

Please note: Applicants must meet the posted minimumqualifications at the time of application in order to be consideredfor the position.

Preferred Qualifications:

• Prior experience working with peer support specialists, peermentoring, or other academic student services.

Work Hours:

This position will work 30-40 hours per week.

Hourly Rate:

$26.00 per hour.

Exempt

No

Full-Time Equivalent

100.0%

Required Attachment(s)

Please upload the following documents:

• Detailed resume listing relevant qualifications andexperience;
• Cover Letter indicating why you are a good fit for the positionand Nevada State University;
• Names and contact information of three references (you will benotified before references are contacted).

Applications that do not include the required uploaded documentsmay not be considered.

Posting Close Date

12/31/2026

Note to Applicant

Applicants should fully describe your qualifications andexperience with specific reference to each of the minimum andpreferred qualifications in their cover letter. The searchcommittee will use this information during the initial review ofapplication materials.

References will be contacted at the appropriate phase of the recruitment process.

This position may require a criminal background check to beconducted on the candidate(s) selected for hire.

As part of the hiring process, applicants for positions in theNevada System of Higher Education may be required to demonstratethe ability to perform job-related tasks.

Nevada State University does not currently sponsor Visas, allapplicants must be eligible to work in the United States withoutsponsorship.