Academic Success Advising Coordinator

Arizona State University; Phoenix (AZ); On-site; USD 49,000 - 56,000; Full time

Job summary

Arizona State University, Barrett Honors College, seeks an Academic Success Advising Coordinator (Academic Advisor 2) to support the academic success and holistic development of honors students at the Downtown Phoenix campus. The role leads and coordinates efforts to promote retention, persistence, and graduation through proactive and personalized advising.

You will supervise Academic Success Advisor(s) and student workers, develop and assess advising policies, and collaborate with Barrett

Qualifications

• Demonstrated experience working in academic advising in higher education.
• Knowledge of student development theory and best practices in honors advising and retention.
• Ability to communicate complex academic policies and honors program requirements clearly and effectively.
• Experience designing, implementing, and assessing advising initiatives or student success programs.
• Demonstrated success managing student concerns and providing sensitive, timely support for students in distress.
• Experience supervising or mentoring student workers or peer leaders.
• Ability to synthesize and analyze data to identify trends and make informed decisions.
• Proven ability to manage multiple priorities in a dynamic and collaborative environment.
• Strong interpersonal and relationship-building skills; ability to work with a population of students, staff, and faculty.
• Familiarity with advising technologies and tools (e.g., Workday, Salesforce, DARS, Trellis, Canvas).
• Comfort and confidence in presenting to groups, facilitating meetings, and training staff.
• Commitment to enacting the ASU Charter.

Responsibilities

• Provide individual and group advising to a large cohort of honors students, supporting retention and graduation by guiding them through the honors curriculum and encouraging participation in meaningful honors community experiences.
• Promote Barrett-specific opportunities, including internships, research fellowships, study abroad, and other co-curricular opportunities and resources that align with students' personal interests and goals.
• Guide students through the honors thesis process, offering individual advising, thesis workshops, and online resources.
• Monitor student performance and proactively address academic concerns by responding to student inquiries, providing ongoing outreach and support, and escalating urgent issues as needed.
• Maintain accurate student records and utilize a variety of student systems and technologies, including Workday, DARS, Salesforce, and other university tools.
• Coordinate special projects and programs to support academic success and student engagement, including honors workshops, major milestone planning, and events.
• Participate in the development and assessment of advising policies, procedures, and initiatives specific to the Barrett student experience.
• Develop and lead presentations for Barrett orientations, student panels, and recruitment events to promote honors opportunities and academic support.
• Prepare reports, analyze data to identify student trends, and recommend strategies to improve advising impact and retention outcomes.
• Stay informed about key university and college resources, sharing this knowledge with new team members and colleagues.
• Participate in college committees and attend signature college events, including New Student Orientation, Fall Welcome, Family Weekend, Homecoming, the Celebrating Honors Thesis Symposium, and Convocation.
• Support college-wide advising and student services projects and initiatives as needed.
• Supervise Academic Success Advisor(s); contribute to hiring and performance feedback processes.
• Supervise student workers, as appropriate.
• Collaborate with Barrett leadership on the onboarding, training, and ongoing development of Downtown advising staff, including orientation to honors-specific practices, policies, and tools.
• Work with the Associate Dean to support the implementation and alignment of college and campus goals, policies, and advising outcomes.
• Lead college-wide academic advising initiatives, coordinating planning, implementation, and collaboration across teams to advance college goals.
• Lead or coordinate campus advising operations and strategic initiatives, including summer projects, process improvements, and implementation of new advising practices in collaboration with advising leadership and campus partners.
• Serve on Barrett or ASU committees as a representative of the advising team; liaise with faculty, staff, and university offices to support student success.
• Other duties as assigned.

Skills

Academic advising

Student development

Policy communication

Advising initiatives

Supporting distressed students

Supervising student workers

Data analysis

Managing multiple priorities

Interpersonal skills

Advising technologies

Public speaking

ASU Charter knowledge

Education

Bachelor’s degree

Tools

Workday

Salesforce

DARS

Trellis

Canvas

Job description

Job Profile:

Academic Advisor 2

Job Family:

Academic Advising

Time Type:

Full time

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Bachelor’s degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

The Academic Success Advising Coordinator at Barrett, The Honors College, supports the academic success and holistic development of honors students. This position leads and coordinates efforts to promote student retention, persistence, and graduation through proactive and personalized advising. The Coordinator also works closely with the Associate Dean and other stakeholders to implement unit-wide initiatives, support academic advising functions, and serve as a resource to advisors and students at the Downtown Phoenix campus.

Essential Duties:

• Provide individual and group advising to a large cohort of honors students, supporting retention and graduation by guiding them through the honors curriculum and encouraging participation in meaningful honors community experiences.
• Promote Barrett-specific opportunities, including internships, research fellowships, study abroad, and other co-curricular opportunities and resources that align with students' personal interests and goals.
• Guide students through the honors thesis process, offering individual advising, thesis workshops, and online resources.
• Monitor student performance and proactively address academic concerns by responding to student inquiries, providing ongoing outreach and support, and escalating urgent issues as needed.
• Maintain accurate student records and utilize a variety of student systems and technologies, including Workday, DARS, Salesforce, and other university tools.
• Coordinate special projects and programs to support academic success and student engagement, including honors workshops, major milestone planning, and events.
• Participate in the development and assessment of advising policies, procedures, and initiatives specific to the Barrett student experience.
• Develop and lead presentations for Barrett orientations, student panels, and recruitment events to promote honors opportunities and academic support.
• Prepare reports, analyze data to identify student trends, and recommend strategies to improve advising impact and retention outcomes.
• Stay informed about key university and college resources, sharing this knowledge with new team members and colleagues.
• Participate in college committees and attend signature college events, including New Student Orientation, Fall Welcome, Family Weekend, Homecoming, the Celebrating Honors Thesis Symposium, and Convocation.
• Support college-wide advising and student services projects and initiatives as needed.
• Supervise Academic Success Advisor(s); contribute to hiring and performance feedback processes.
• Supervise student workers, as appropriate.
• Collaborate with Barrett leadership on the onboarding, training, and ongoing development of Downtown advising staff, including orientation to honors-specific practices, policies, and tools.
• Work with the Associate Dean to support the implementation and alignment of college and campus goals, policies, and advising outcomes.
• Lead college-wide academic advising initiatives, coordinating planning, implementation, and collaboration across teams to advance college goals.
• Lead or coordinate campus advising operations and strategic initiatives, including summer projects, process improvements, and implementation of new advising practices in collaboration with advising leadership and campus partners.
• Serve on Barrett or ASU committees as a representative of the advising team; liaise with faculty, staff, and university offices to support student success.
• Other duties as assigned.

Desired Qualifications:

• Demonstrated experience working in academic advising in higher education, with a preference for honors or high-achieving student populations.
• Knowledge of student development theory and best practices in honors advising and retention.
• Ability to communicate complex academic policies and honors program requirements clearly and effectively.
• Experience designing, implementing, and assessing advising initiatives or student success programs.
• Demonstrated success managing student concerns and providing sensitive, timely support for students in distress.
• Experience supervising or mentoring student workers or peer leaders.
• Ability to synthesize and analyze data to identify trends and make informed decisions.
• Proven ability to manage multiple priorities in a dynamic and collaborative environment.
• Strong interpersonal and relationship-building skills; ability to work with a population of students, staff, and faculty.
• Familiarity with advising technologies and tools (e.g., Workday, Salesforce, DARS, Trellis, Canvas).
• Comfort and confidence in presenting to groups, facilitating meetings, and training staff.
• Commitment to enacting the ASU Charter.

Working Environment:

• Office-based environment on the Downtown Phoenix campus, with some travel to other Barrett locations and occasional evening/weekend events.
• Involves frequent use of computers and standard office equipment; requires sitting, standing, walking, and occasional lifting (up to 25 lbs).
• Fast-paced work with frequent interruptions, shifting priorities, and student-facing responsibilities requiring discretion, sensitivity, and judgment.

Specific Hours or Schedule:

• Monday - Friday 8-5, some nights and weekends

Salary:

$48,600 - $56,250.00 per year; DOE

Important: All applicants (internal and external) must submit both a resume and a cover letter to be considered for the position.

Department Statement:

Barrett, The Honors College: Established in 1988, Barrett, The Honors College at Arizona State University is a selective four-year residential college offering innovative honors courses, study abroad, research opportunities, and merit scholarships to high-achieving and highly-engaged undergraduates at all four ASU campuses. Barrett has more than 7,000 students at the Tempe, Downtown, Polytechnic and West campuses of ASU. Barrett students benefit from the vast resources and numerous opportunities at ASU, one of the nation's largest and most innovative universities, located in the fifth-largest metropolitan area in the United States.

Barrett Honors College has received many accolades, including being called "the gold standard" among honors college in the nation by the New York Times and "Best Honors College" in the United States by Reader's Digest. USA Today named ASU one of the 100 Best Value Colleges and cited Barrett as "outstanding." The 2021 Fiske Guide to Colleges cites Barrett Honors College as one reason why Arizona State University is among the top 10 "Best Buy" public schools in the United States. Specifically, the guide spotlights the "ambitious honors projects" at Barrett Honors College. For more information, please visit our website at: http://barretthonors.asu.edu/home/

Employees of Barrett have the opportunity to help further the mission of serving high achieving students. We have a spirit of going above and beyond. If you are looking for a position that is student centric along with a desire to make a difference, we would encourage you to join our team.

ASU offers a total compensation package that includes valuable employee benefits, healthcare, retirement, tuition reduction program (eligible ASU Employee, their dependents and spouse), financial security, discounts, family resources and more. Explore ASU's benefits options and degree program offerings. Estimate the value of your total compensation: https://cfo.asu.edu/compensation-estimator.

The ASU Community has demonstrated it can adapt and respond quickly to change â even during a pandemic â from different learning modes to remote work to ensure students and university employees can thrive. Though we may deliver support services virtually, in-person or both, we consider the primary worksite an ASU campus or location and we prioritize in-person presence in our community to fulfill our charter. We also understand flexible work arrangements can offer benefits for employers and employees such as retention, sustainability and work-life balance. Where ASU policy and the nature of the work permits, we support opportunities for remote work, flex time, or similar arrangements.

Applicant must be eligible to work in the United States; ASU/Barrett, The Honors College will not be a sponsor for this position. For additional information please see: https://www.uscis.gov/i-9

Driving is not required for this position.

Location: Off-Campus: Phoenix

Funding: No Federal Funding

ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.