Academic & Student Success Advisor

Washington State University; Pullman (WA); On-site; USD 42,000 - 50,000; Full time

Benefits offered by this job

paid sick and vacation leave

paid holidays

medical, dental, life and disability保险

retirement

deferred compensation

training and development

employee tuition waiver

Job summary

Washington State University in Pullman, WA seeks an Academic & Student Success Advisor within the Carson Center for Student Success. You will provide holistic advising to undergraduate business students, guiding academic, personal and professional development.

The role emphasizes proactive planning, internships, study abroad, research and leadership opportunities, while coordinating with faculty and services to ensure a seamless student experience.

Qualifications

• Experience with academic/career advising and applying academic rules.
• Experience with student records systems (PeopleSoft, Banner).
• Excellent communication in writing and speaking.
• Willingness to occasionally work weekends and after hours.

Responsibilities

• Provide holistic, student-centered advising to undergraduate business students.
• Support academic planning, career exploration, and high‑impact learning experiences.
• Maintain accurate academic records and support orientation and graduation processes.
• Collaborate with faculty, chairs, career services and student support offices.

Skills

Communication skills

Interpersonal skills

Team collaboration

Student advising

Education

Bachelor’s degree

Master’s degree substitute

Tools

Microsoft Excel

Microsoft Word

Outlook

Teams

Zoom

Job description

Online applications must be received before 11:59pm on: September 27, 2026

Available Title(s): 1484-YN_ADMINPRO - Academic Coordinator/Advisor 1 Business Title: Academic & Student Success Advisor Employee Type: Admin. Professional

Position Details

The Opportunity: As part of a collaborative advising team within the Carson Center for Student Success in the Carson College of Business (CCB), the Academic & Student Success Advisor provides holistic, student-centered advising to undergraduate business students. As an advisor, you will support students’ academic, personal, and professional development through proactive engagement, individualized academic planning, and goal setting. Guiding students in making informed decisions about their education, academic and career aspirations. Advisors support CCB’s commitment to student success, experiential learning, and career readiness. Advisors contribute to student retention, progression, degree completion by maintaining regular contact with advisees, monitoring academic progress, and identifying and addressing potential barriers to success through timely interventions and referrals. They assist students in understanding degree requirements, University and College policies and academic processes, while coaching students to effectively navigate their degree path and utilize intuitional tools and resources. In addition to direct advising, the advisor integrates academic planning with career exploration and preparation by supporting students in identifying and engaging in high-impact learning experiences such as internships, study abroad, research, and student leadership opportunities. The advisor also supports the administrative functions of holistic advising, including maintaining accurate academic records, supporting orientation and transition programs, and graduation clearance. The advisor collaborates closely with faculty, department chairs, career services and other student support offices to ensure a coordinated and seamless student experience.

Additional Information

This is a full-time (100% FTE), permanent position. This position is overtime eligible. Monthly Salary: $4,100 | Commensurate with experience and qualifications In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits

Benefits:

• paid sick and vacation leave
• paid holidays
• medical, dental, life and disability insurance package for employees and dependents
• retirement
• deferred compensation
• optional supplemental retirement accounts
• training and development
• employee tuition waiver

Required Qualifications

• Bachelor’s degree and two (2) years’ experience working with students in an educational setting or related experience.
• A Master’s degree in a related field may substitute for one (1) year of professional work experience.
• Any combination of relevant education and professional experience may be substituted for the educational requirement on a year‐for‐year basis.
• Experience with academic/career advising, and experience applying academic rules and regulations.
• Work experience using student records systems (i.e. PeopleSoft, Banner).
• Work experience using Microsoft Excel, Word, Outlook, Teams, Zoom.
• Demonstrated ability to communicate effectively both orally and in writing.
• Demonstrated ability to remain professional, courteous, and interact effectively with people in a positive manner that engenders confidence and trust.
• Strong interpersonal skills and the ability to work collaboratively in a team environment.
• Ability and willingness to occasionally work weekends and after regular business hours.

Preferred Qualifications

• Master’s degree in related field.
• Working knowledge of learning styles, freshman year experience, retention strategies, academic success strategies, and career development.
• Strong public speaking skills and the ability to develop and deliver engaging and informative presentations to students.
• Past work experience in academic and career advising at the post‑secondary level.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

Location: Pullman, WA

Time Type: Full time Position Term: 12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens.

All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities.

WSU employees promote academic excellence and innovative research that serves the state, nation, and world. With a focus on innovation, excellence, and accountability, continual enhancement of research and educational endeavors are at the core of WSU's strategic priorities.

View the HRS Benefits website for details on competitive benefits available.

Notice of Non-Discrimination

Notice of Non-Discrimination In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract. Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.