Academic & Student Success Advisor

wsu

Pullman (WA)

On-site

USD 536,000 - 580,000

Full time

3 days ago

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Benefits offered by this job

Paid sick and vacation leave

Paid holidays

Medical, dental, life and disability保险

Retirement plan

Employee tuition waiver

Job summary

WSU’s Carson Center for Student Success within the Carson College of Business seeks an Academic & Student Success Advisor to provide holistic, student-centered advising to undergraduate business students. You will support academic, personal, and professional development through proactive engagement, individualized planning, and goal setting.

Advisors contribute to student retention and degree completion by regular contact, monitoring progress, and addressing barriers through referrals.

Qualifications

Bachelor’s degree and two years’ student-services experience; a Master’s may substitute for one year.
Experience with academic/career advising and applying academic rules.
Experience with student records systems (PeopleSoft, Banner).
Proficiency with Microsoft Excel, Word, Outlook, Teams, and Zoom.
Strong written and oral communication skills.
Interpersonal skills and ability to work collaboratively in a team.
Willingness to occasionally work weekends and after-hours.

Responsibilities

Provide holistic, student-centered advising to undergraduate business students.
Support students’ academic planning and career readiness through proactive engagement and goal setting.
Maintain accurate academic records and support orientation and graduation processes.
Collaborate with faculty, career services, and student support offices for a coordinated experience.
Identify and address barriers to success through timely interventions and referrals.
Encourage participation in high-impact learning experiences such as internships and study abroad.

Skills

Student advising

PeopleSoft/Banner

MS Office

Communication

Team collaboration

Weekend hours

Education

Bachelor’s degree

Master’s degree (substitute)

Tools

PeopleSoft

Banner

Excel

Word

Outlook

Teams

Zoom

Job description

Available Title(s):

1484-YN_ADMINPRO - Academic Coordinator/Advisor 1

Business Title:

Academic & Student Success Advisor

Employee Type:

Admin. Professional

Position Details:

The Opportunity:

As part of a collaborative advising team within the Carson Center for Student Success in the Carson College of Business ( CCB ) , the Academic & Student Success Advisor provides holistic, student-centered advising to undergraduate business students. As an advisor , you will support students' academic, personal, and professional development through proactive engagement, individualized academic planning, and goal setting. Guiding students in making informed decisions about their education, academic and career aspirations. Advisors support CCB's commitment to student success, experiential learning, and career readiness.

Advisors contribute to student retention, progression, degree completion by maintaining regular contact with advisees, monitoring academic progress, and identifying and addressing potential barriers to success through timely interventions and referrals. They assist students in understanding degree requirements, University and College policies and academic processes, while coaching students to effectively navigate their degree path and utilize intuitional tools and resources.

In addition to direct advising, the advisor integrates academic planning with career exploration and preparation by supporting students in identifying and engaging in high-impact learning experiences such as internships, study abroad, research, and student leadership opportunities. The advisor also supports the administrative functions of holistic advising, including maintaining accurate academic records, supporting orientation and transition programs, and graduation clearance. The advisor collaborates closely with faculty, department chairs, career services and other student support offices to ensure a coordinated and seamless student experience.

Additional Information:

This is a full-time (100 % FTE), permanent position. This position is overtime eligible.

Monthly Salary:

$4,100 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110 , the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits:

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation .

Required Qualifications:

Bachelor's degree and two (2) years' experience working with students in an educational setting or related experience. A Master's degree in a related field may substitute for one (1) year of professional work experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis.
Experience with academic/career advising, and experience applying academic rules and regulations.
Work experience using student records systems (i.e. PeopleSoft, Banner).
Work experience using Microsoft Excel, Word, Outlook, Teams, Zoom.
Demonstrated ability to communicate effectively both orally and in writing.
Demonstrated ability to remain professional, courteous, and interact effectively with people in a positive manner that engenders confidence and trust.
Strong interpersonal skills and the ability to work collaboratively in a team environment.
Ability and willingness to occasionally work weekends and after regular business hours.

Preferred Qualifications:

Master's degree in related field.
Working knowledge of learning styles, freshman year experience, retention strategies, academic success strategies, and career development.
Strong public speaking skills and the ability to develop and deliver engaging and informative presentations to students.
Past work experience in academic and career advising at the post- secondary level.

Position Sponsorship Eligibility:

Not eligible for work visa sponsorship

About Department/College/Area/ Campus -

business.wsu.edu

Area/College:

Carson College of Business

Department Name:

Carson Center for Student Success

Location:

Pullman, WA

Application Instructions:

Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.