Academic Secretary: Student Services & Department Events

East Stroudsburg University; Northern (KY); Hybrid; USD 31,000 - 42,000; Full time

Benefits offered by this job

Medical coverage from date of hire

Retirement contributions

Wellness program

Paid leave

Job summary

East Stroudsburg University is seeking an Academic Secretary to serve as the primary contact for students and families, supporting the Nursing & Speech, Language, & Hearing Sciences departments with clerical operations.

The role coordinates with department chairs, manages schedules, handles duties, and assists with events and budgeting. Typical hours are Monday–Friday 8:00 am to 4:30 pm with occasional schedule flexing based on business needs.

Qualifications

• High School diploma or associate degree, or combination of experience and education.
• Minimum of 2+ years in a moderately complex clerical or assistant role.
• Two+ years of hands-on experience with Microsoft Office programs including Teams, Word, Excel, PowerPoint, Outlook, and OneDrive.
• Ability to organize material and develop reports with limited supervision.
• Excellent communication skills for assisting students and parents across multiple platforms.
• Ability to prioritize multiple tasks to meet deadlines and write comprehensive correspondence.

Responsibilities

• Perform clerical functions including answering phones, filing, emails, assisting walk-ins, and routing information to the appropriate manager.
• Process departmental reporting, meeting calendars, and record meeting notes.
• Help distribute assignments to working students and schedule shifts, tracking hours.
• Coordinate and maintain clinical placements and student schedules.
• Assist Clinical faculty and Audiologist with scheduling clients in the Speech and Hearing Center.
• Process documents and provide support for admission, retention, and graduation of ESU students.
• Maintain and organize department and student files, documents, and reports.
• Provide ongoing training for ClinicNote and InPlace platforms.

Skills

Microsoft Teams

Microsoft Word

Excel

PowerPoint

Outlook

OneDrive

Education

High School diploma

Associate degree

Tools

Microsoft Teams

Microsoft Word

Excel

PowerPoint

Outlook

OneDrive

Job description

East Stroudsburg University is seeking an Academic Secretary to serve as the primary contact for students and families, supporting the Nursing & Speech, Language, & Hearing Sciences departments with clerical operations.

The role coordinates with department chairs, manages schedules, handles duties, and assists with events and budgeting. Typical hours are Monday–Friday 8:00 am to 4:30 pm with occasional schedule flexing based on business needs.