Academic Resources Lead: Book Access & Materials Ops

The Chronicle Of Higher Education, Inc.; Boulder (CO); On-site; USD 48,000 - 52,000; Full time

Job summary

The CU Book Store in Boulder is seeking an Academic Resources Assistant Manager to oversee the day-to-day management of CU Book Access order fulfillment, procurement of physical materials, and in-store pick-up operations. You will train student staff and develop policies for the Academic Resources team.

Responsibilities include managing procurement, sell-back events, and coordination with IT and publishers to optimize processes and vendor relations.

Qualifications

• Bachelor's degree required.
• 1 year of retail or related experience.
• Experience with NetSuite ERP preferred.
• Proficiency in Microsoft Office.

Responsibilities

• Oversee CU Book Access order fulfillment, ensuring tasks follow guidelines and improve efficiency.
• Ensure on-time order fulfillment by monitoring the queue and resolving issues.
• Handle Service Requests in NetSuite ERP and Honeywell devices for fulfillment processes.
• Develop staffing plans during back-to-school periods within budget and communicate to CSR Manager.
• Collaborate with IT to suggest NetSuite changes and improvements for efficiency.

Skills

Microsoft Office

Education

Bachelor's degree

Tools

NetSuite ERP

Honeywell handheld devices

Job description

The CU Book Store in Boulder is seeking an Academic Resources Assistant Manager to oversee the day-to-day management of CU Book Access order fulfillment, procurement of physical materials, and in-store pick-up operations. You will train student staff and develop policies for the Academic Resources team.

Responsibilities include managing procurement, sell-back events, and coordination with IT and publishers to optimize processes and vendor relations.