Academic Programs Office Coordinator

Haslam College of Business at the University of Tennessee; Knoxville (TN); On-site; USD 34,000 - 42,000; Full time

Job summary

The Haslam College of Business at the University of Tennessee is seeking an Administrative Support Assistant for the Undergraduate Programs Office in Knoxville, TN. This role provides essential administrative support, handling office operations, petition processing, event coordination, and onboarding of student workers to ensure smooth program functioning.

Onsite work in Knoxville requires collaboration with advisors, directors, and registrar teams to support student advising and program

Qualifications

• Education: High school diploma or GED required.
• Experience: Proven experience in administrative support roles in office or customer service.
• Strong organizational and time management skills, with the ability to prioritize tasks.
• Excellent communication and interpersonal abilities, with a customer-service oriented approach.
• Proficiency in office software applications, including Microsoft Office suite and database management systems.

Responsibilities

• Provide office management functions, including reception and customer service duties, academic advising appointment check-in process, calendar maintenance, communication with internal and external constituents, support for employee recruitment, and other processes/functions to ensure smooth operation of the advising unit.
• Manage and carry out the petition entry/filing process for the college; serve as liaison between advising unit and Vol Core petition process; coordinate with advisors, directors, registrar team and others to facilitate the review and resolution of course petitions in a timely manner.
• Support and/or manage the planning and execution of unit and college programs and events, including commencement; returning/new student advising; Venture LLC; honors and student success initiatives; unit gatherings, retreats, meetings; and other unit or college events.
• Assist with the management of the student worker program including hiring, onboarding, ongoing training and other forms of student worker guidance to support the effective and efficient operation of the unit.
• Attend unit and college meetings, participate in professional development opportunities, and support other unit/college initiatives and special projects as needed.

Skills

Organizational skills

Time management

Communication

Microsoft Office

Database management

Event scheduling

Independent and collaborative

Education

High school diploma or GED

Associate’s degree preferred

Tools

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Job description

The Haslam College of Business at the University of Tennessee is seeking an Administrative Support Assistant for the Undergraduate Programs Office in Knoxville, TN. This role provides essential administrative support, handling office operations, petition processing, event coordination, and onboarding of student workers to ensure smooth program functioning.

Onsite work in Knoxville requires collaboration with advisors, directors, and registrar teams to support student advising and program