Academic Programs Coordinator - Hybrid (Higher Ed)

Beacon Hill; Boston (MA); Hybrid; USD 33,000 - 44,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Leave programs

Job summary

Beacon Hill is seeking an Academic Program Coordinator in Boston, MA for a hybrid role (3 days onsite, 2 remote) to support academic program operations, student services, and curriculum administration in a fast-paced higher education setting.

The ideal candidate brings strong administrative experience, exceptional organizational skills, and the ability to manage multiple priorities while serving as a key resource for students, faculty, and university leadership.

Qualifications

• Bachelor's degree required; Master's degree in Higher Education or a related field preferred.
• 3+ years of administrative experience, preferably within a higher education, academic, or student services environment.
• Experience supporting academic programs, course scheduling, curriculum management, or related university operations required.
• Banner experience is strongly preferred. Experience working with Banner SSB and CourseLeaf is highly desirable.
• Demonstrated ability to learn new systems, technology, and processes quickly.
• Strong proficiency with Microsoft Office Suite, including Word, Excel, Outlook, PowerPoint, and Teams.
• Excellent written and verbal communication skills with the ability to interact professionally with students, faculty, and administrators.
• Strong organizational, analytical, and problem-solving skills with exceptional attention to detail and the ability to manage confidential information.

Responsibilities

• Coordinate academic program operations, including course scheduling, curriculum documentation, degree records, and semester planning activities.
• Provide administrative support for undergraduate and graduate program committees, including meeting coordination, agenda preparation, and documentation.
• Serve as a primary point of contact for current students, prospective applicants, faculty, and visitors.
• Support visiting student and scholar administration by coordinating required documentation and related processes.
• Assist with student employment processes, including recruitment, onboarding, timesheet administration, and record maintenance.
• Collect, maintain, and analyze program data to support departmental reporting, accreditation efforts, and program reviews.
• Coordinate student recruitment initiatives, academic events, meetings, and other departmental programs.
• Prepare correspondence, reports, presentations, and other communications while supporting day-to-day departmental operations.

Skills

Administrative experience

Organizational skills

Communication skills

Analytical/problem-solving

Student services experience

Education

Bachelor's degree

Master's degree preferred

Tools

Banner

Banner SSB

CourseLeaf

Microsoft Office

Job description

Beacon Hill is seeking an Academic Program Coordinator in Boston, MA for a hybrid role (3 days onsite, 2 remote) to support academic program operations, student services, and curriculum administration in a fast-paced higher education setting.

The ideal candidate brings strong administrative experience, exceptional organizational skills, and the ability to manage multiple priorities while serving as a key resource for students, faculty, and university leadership.