Academic Programs Assistant 2

Massachusetts Institute of Technology; Cambridge (MA); On-site; USD 55,000 - 75,000; Full time

Job summary

Massachusetts Institute of Technology in Cambridge, MA seeks an organized Academic Programs Assistant 2 to support undergraduate academic programs and departmental operations. You will provide customer service to students, faculty, staff, and visitors, and maintain student records and advisor files.

Responsibilities include coordinating events (awards ceremonies, seminars, orientations), assisting with degree audits, transfer credits, visa paperwork, and visiting student appointments, plus

Qualifications

• Provide exceptional customer service to students, faculty, staff, and visitors.
• Maintain undergraduate student records, advisor files, and academic data.
• Coordinate student and faculty events, including seminars, orientations, and campus activities.

Responsibilities

• Coordinate visiting student appointments and visa paperwork as needed.
• Manage student employee hiring, payroll, and terminations.
• Liaise with undergraduate student organizations and support wellness, outreach, and career development initiatives.
• Process reimbursements, maintain financial records, order supplies, and update department materials.

Skills

Customer service

Administrative support

Event coordination

Data management

Communication

Attention to detail

Job description

ACADEMIC PROGRAMS ASSISTANT 2, Chemistry, seeks an organized and customer-focused individual to support undergraduate academic programs and departmental operations. Reporting to the Assistant Director of Academic Programs Administration, this role provides administrative support to students, faculty, and staff while coordinating academic, student engagement, and departmental activities. Provide exceptional customer service to students, faculty, staff, and visitors; maintain undergraduate student records, advisor files, and academic data; coordinate student and faculty events, including awards ceremonies, seminars, orientations, outreach programs, and campus-wide activities; support academic administration, including degree audits, departmental awards, chemistry minor applications, transfer credit requests, and course prerequisite monitoring; coordinate visiting student appointments and related documentation, including visa processes as needed; manage student employee hiring, payroll, and terminations; serve as a liaison to undergraduate student organizations and support wellness, community service, outreach, and career development initiatives; process reimbursements, maintain financial records, order supplies, coordinate facilities and audiovisual needs, update departmental materials and website content, and assist with special projects.

The full job description is available here: https://science.mit.edu/contact/employment-opportunities/