Academic Program Spec

Montgomery County Maryland; Manhattan (KS); Hybrid; USD 25,000 - 32,000; Full time

Benefits offered by this job

Hybrid work arrangement

Job summary

Kansas State University is seeking a detail-oriented individual for the Student Services unit within the Office of the Registrar. The role emphasizes teamwork and knowledge of academic records across platforms to provide quality service while adhering to university policies. Hybrid eligible with on-site work approx.

three days per week after onboarding. Requires a high school diploma and several years of experience; Bachelor’s degree preferred and background in Enrollment Management is

Qualifications

• Minimum qualifications include a high school diploma and four years of relevant experience.
• Preferred qualifications include a Bachelor's Degree and five years of general office experience using standard software.
• Higher education enrollment management experience or related processes interacting with Admissions, Financial Aid, and Registrar.

Responsibilities

• Maintain comprehensive knowledge of academic records and data across platforms.
• Routinely communicate with students, parents, faculty, staff, and university personnel to provide quality service.
• Ensure processes align with university policies and federal/state regulations.

Skills

Communication skills

Public speaking

Teamwork

Customer service

Education

Bachelor's Degree

High School Diploma

Tools

PeopleSoft/Oracle

DARS/Perceptive/ImageNow

National Student Clearinghouse

MS Office (Excel/Word/PowerPoint)

Job description

About This Role

This position is a member of the Student Services unit within the Office of the Registrar and utilizes a teamwork approach to ensure that the office is providing quality service while adhering to University policies and procedures. Comprehensive knowledge of all academic records and data across all platforms. Work requires the ability to routinely communicate effectively with members of the public, students, parents, faculty, staff, departmental chairpersons, and other university personnel.

About Us

As the official purveyor of student academic information, the integrity of all student records is maintained by the Office of the Registrar from the time of matriculation to beyond graduation as enrollment continues as part of the lifelong learning process.

Worksite Description

This position is Hybrid eligible. This role is expected to be performed on-site approximately three days a week after initial onboarding.
Remote work is granted at the discretion of the direct supervisor. Additional details about potential hybrid work in this role can be discussed during interviews.

All employees must reside in the United States when they begin working to comply with state law. K-State is unable to provide remote or hybrid work opportunities for residents of the state of Idaho.

What You\'ll Need to Succeed

Minimum Qualifications:

• Requires a high school diploma and four years of relevant experience. Requirements may be met through a combination of education and experience.

Preferred Qualifications:

• Bachelor\'s Degree
• Five years general office experience utilizing systems such as e-mail, phone, fax, software platforms (i.e., Excel, Word, PowerPoint, etc…)
• Higher Education/post-secondary experience: Two years progressively responsible experience in Enrollment Management (Admissions, Financial Aid, and Registrar) or experiences directly related area of expertise that interacts with the business processes handled by these offices.
• Knowledge of student records maintenance, registration/enrollment processes, degree and graduation processes, and verification procedures.
• Experience working with multiple policies and procedures, including university, state, and federal rules and regulations.
• Working knowledge of Student Information Systems platform(s) - i. e. PeopleSoft/Oracle,u.achieve/DARS, Imaging (Perceptive/ImageNow), National Student Clearinghouse, etc….
• Ability to exercise independent judgment in evaluating situations, making decisions as well as grasp new techniques and updates to products/processes quickly.
• Experience providing training, technical development, public speaking, presentations, and customer service in higher education-related areas.
• Notary Public may be required depending on needs and staffing within the Office.

Sponsorship eligibility:

Candidates must be legally authorized to work in the U.S. on an ongoing basis without sponsorship

Application Window

Applications close on: September 16,2026

Anticipated Hiring Pay Range

$18.04 - $23.00 per hour