Academic Operations & Student Support Specialist

The University of Akron; Akron (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

The University of Akron seeks an experienced administrative professional to support the Department Chair or School Director in day-to-day academic operations. You will serve as the information resource for faculty, staff, and students, handling inquiries and resolving problems.

Responsibilities include admissions processing, registration, financial aid, scheduling, budgeting, and events coordination. A minimum of 4 years in office settings and 18 months of post-secondary education are required,

Qualifications

• Requires 18 months of education or training beyond high school.
• Minimum 4 years experience in office/clerical procedures, preferably in higher education.
• Advanced computer knowledge in word processing, spreadsheets and databases.
• Ability to learn web content management software and ERP systems.
• Strong interpersonal, problem-solving and communication skills.

Responsibilities

• Coordinate day-to-day academic operations and programs for the department.
• Provide administrative support to the Department Chair or School Director.
• Maintain calendars, organize filing systems, and process documents.
• Assist with admissions, registration, financial aid, and scholarships; monitor budgets and purchasing.

Skills

Office administration

Databases

Communication skills

Problem-solving

Team leadership

Education

18 months of education or training beyond high school

Tools

Word processing

Spreadsheet

Database software

Web content management

ERP system

Job description

The University of Akron seeks an experienced administrative professional to support the Department Chair or School Director in day-to-day academic operations. You will serve as the information resource for faculty, staff, and students, handling inquiries and resolving problems.

Responsibilities include admissions processing, registration, financial aid, scheduling, budgeting, and events coordination. A minimum of 4 years in office settings and 18 months of post-secondary education are required,