Academic Office & Student Services Coordinator

Towson University; Baltimore (MD); On-site; USD 40,000 - 52,000; Full time

Job summary

Towson University is seeking an Administrative Assistant to serve as the initial point of contact for students and visitors at the department. The role involves greeting visitors, routing inquiries, and managing the main phone line and email communications.

Responsibilities include maintaining office operations, coordinating mail and supplies, archiving documents, and supporting department and college events. Telework may be available after 90 days for up to two days per week.

Qualifications

• High School Diploma or GED required.
• Two years of experience providing administrative support.
• General knowledge of office practices and procedures; ability to communicate clearly.
• Proficiency in word processing, spreadsheets, databases, presentation software, email, and calendaring.

Responsibilities

• Serve as a first point of contact for students and visitors; greet, answer inquiries, and direct questions.
• Manage the main telephone line and answer general emails.
• Maintain operation of the department office and coordinate mail, supplies, and equipment.
• Input information and perform searches in university databases; update department records.
• Assist with coordination of student assessment materials and textbook orders; schedule classes and events.

Skills

Administrative support

Communication skills

Proofreading

Computer literacy

Organization

Education

High School Diploma or GED

Tools

SharePoint

PeopleSoft

Course Leaf CLSS Scheduling

Job description

Towson University is seeking an Administrative Assistant to serve as the initial point of contact for students and visitors at the department. The role involves greeting visitors, routing inquiries, and managing the main phone line and email communications.

Responsibilities include maintaining office operations, coordinating mail and supplies, archiving documents, and supporting department and college events. Telework may be available after 90 days for up to two days per week.