Academic IT & Technology Specialist (On-Site - Canvas/LMS)

Ut-Health-Science-Center-At-SAN-Antoni; San Antonio (TX); On-site; USD 65,000 - 95,000; Full time

Job summary

UT Health Science Center in San Antonio seeks an Academic IT & Technology Specialist to support IT processes and LMS operations, with emphasis on Canvas. You will assist faculty and staff in day-to-day operations and contribute to education technology initiatives.

The role requires full on-site attendance in the Bexar County area, involving LAN management, AV/teleconferencing support, and development of workflows for research and education needs.

Qualifications

• Three (3) years of related experience required.
• Strong knowledge of Microsoft Office (Word, Excel, Outlook) and PC/MAC software, hardware, OS, and networks.

Responsibilities

• Provides IT support for assigned unit(s) including LAN management, website design, hardware/software installation and troubleshooting.
• Develops database applications and queries/reports from institutional databases.
• Creates and maintains workflows and reviews/improves them.
• Supports customers and coordinates testing of new technologies.

Skills

IT support

Canvas LMS (preferred)

MS Office

Troubleshooting

Education

Bachelor's degree in Computer Science / Math or related field

High school diploma/GED with 4 years of experience

Job description

Academic IT & Technology Specialist (On-Site - Canvas/LMS)

Job Description

Under general supervision, responsible for providing support for IT processes and enhancements that heavily support operations, research and education technology. Supports both faculty and staff in day-to-day operations and provides maintenance, planning and implementation of best processes.

This position requires full-time on-site attendance - we will only consider candidates located in or around the Bexar County area.

Responsibilities

• Completes several information technology related activities for assigned unit(s) including local area network management, website design and development, hardware and software installation and troubleshooting.
• Develops database applications using desktop database software programs.
• Develops queries and reports from desktop and institutional databases.
• Creates and maintains workflows; reviews workflows and makes improvements.
• Provides support to assigned customers; consults with customers on technology solutions to business processes; coordinates testing of new technologies.
• Serves as audio visual/computer service technician for seminars; maintains and trains users on wireless data projector system and teleconferencing equipment in departmental conference room.
• Performs all other duties as assigned.

PREFERRED:

• Provides technical support, administration, and ongoing maintenance for learning management systems (LMS), with particular emphasis on Canvas.
  
• Supports faculty and staff in the effective use of Canvas for course development, instructional delivery, assessment, communication, and other education technology needs.

Qualifications

• Computer Skills: Strong knowledge of Microsoft Office (Word, Excel, and Outlook) and both PC and MAC software, hardware, operating systems and network environments.
• Language Skills: Ability to read and follow complex instructions, and to analyze and diagnose computer problems.
• Ability to write routine reports and correspondence.
• Ability to speak and interact with all levels of computer users.
• Attention to Detail: The ability to maintain a professional demeanor, pay attention to details and set priorities in a fast-paced environment.
• Professionalism in delegating assignments and follow-up on project completion and accuracy.
• Experience in handling customer service calls and triage for problems is preferred.
• Experience working in a research environment.

EDUCATION:

• Bachelor's Degree degree with a concentration in Computer Science, Math or a related field is required.
• We will consider applicants with a high school diploma/GED if they can supplement their education with an additional four (4) years of experience.

PREFERRED:

• Experience with Canvas course development, course management, user enrollment, gradebook functionality, assignments, assessments, and LMS integrations.

Required Skills

• Three (3) years of related experience is required.

This position may require the ability to maintain the security and integrity of UT San Antonio and its infrastructure per Texas EO-GA-48.

Job Info

• Locations 0002 7703 Floyd Curl Drive, San Antonio, TX, 78229, US (On-site)
• Apply Before 09/16/2026, 06:23 PM
• Job Schedule Full time
• Organization D7000 - Clinical Information Systems, D1000 - Dean Dental School, UT Health Science Center, UT Health Science Center
• Department D7000 - Clinical Information Systems