Academic IT Desktop Support Engineer
Purdue University
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Benefits offered by this job
Job summary
Purdue University is seeking a Desktop Support Specialist in West Lafayette, Indiana. This role is crucial in delivering technical support to faculty and staff, ensuring technology aligns with educational and administrative goals. Key responsibilities include troubleshooting, hardware/software installation, and collaboration with IT teams for effective service delivery.
Candidates should have an Associate degree in a related field and at least six months of relevant IT experience. Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical staff are essential.
Qualifications
- 6 months of IT desktop support experience.
- Experience with hardware/software installation and maintenance.
- Ability to manage multiple priorities.
Responsibilities
- Provide technical support for faculty and staff.
- Install and configure computers and peripheral devices.
- Troubleshoot hardware/software issues.
Skills
Education
Tools
Job description
Purdue University is seeking a Desktop Support Specialist in West Lafayette, Indiana. This role is crucial in delivering technical support to faculty and staff, ensuring technology aligns with educational and administrative goals. Key responsibilities include troubleshooting, hardware/software installation, and collaboration with IT teams for effective service delivery.
Candidates should have an Associate degree in a related field and at least six months of relevant IT experience. Strong problem-solving skills and the ability to communicate effectively with both technical and non-technical staff are essential.
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