Academic Department Operations Specialist

Universities of Wisconsin; Oshkosh (WI); On-site; USD 24,000 - 34,000; Full time

Job summary

The University of Wisconsin-Oshkosh is seeking a Department Assistant to provide administrative and operational support for COBAC departments. Reporting to the Undergraduate Program Manager, you will coordinate budgets, purchasing, course scheduling, records, and office operations while delivering excellent customer service to faculty, staff, students, and external partners.

You will manage financial transactions, support course creation and enrollment, maintain records, assist with onboarding,

Qualifications

• Strong written and verbal communication skills.
• Experience providing professional customer service and serving as a primary point of contact for diverse stakeholders.
• Experience using office productivity software (Outlook, Word, Excel, Adobe Acrobat).
• Ability to identify and resolve discrepancies in records or documentation.
• Ability to work independently and in a team.
• Commitment to fostering an inclusive and equitable workplace.

Responsibilities

• Provide operational guidance and training to student workers and program staff.
• Monitor department budget and expenses; assist in budget projections.
• Identify and resolve issues with technical systems and programs related to department operations.
• Coordinate projects and program components including scheduling and logistics.
• Develop and maintain methods for electronic/physical records in accordance with policies.
• Serve as a primary point of contact for the department.

Job description

The University of Wisconsin-Oshkosh is seeking a Department Assistant to provide administrative and operational support for COBAC departments. Reporting to the Undergraduate Program Manager, you will coordinate budgets, purchasing, course scheduling, records, and office operations while delivering excellent customer service to faculty, staff, students, and external partners.

You will manage financial transactions, support course creation and enrollment, maintain records, assist with onboarding,