Academic Counselor - Undergraduate Advising & Pathways

University of Washington; Seattle (WA); Hybrid; USD 60,000 - 66,000; Full time

Job summary

University of Washington in Seattle seeks an Academic Counselor (College Advisor) to provide high-impact academic advising to undergraduate students across Arts & Sciences units. You will guide students in exploring pathways, navigating policies, and progressing toward degree, reporting to the Senior Director of Academic Services.

This hybrid, mostly office-based role requires evening/weekend flexibility and collaboration with campus partners. Telework options are available.

Qualifications

• Bachelor's degree (or equivalent experience) in a relevant field.
• Minimum two years of academic advising, student affairs, or equivalent experience in a higher education setting.
• Excellent verbal and written communication skills.
• Ability to work independently and collaboratively in a rapidly evolving context.
• Strong organizational skills and attention to detail.
• Experience with data entry and basic reporting, including organizing student or client information and tracking progress.
• Familiarity with, and ability to adopt and implement diverse technology, communications and social media platforms and applications.
• Ability to maintain confidentiality and exercise sound professional judgment in compliance with FERPA.

Responsibilities

• Advise undergraduate students on university and college requirements, course planning, degree progress.
• Guide students through major and minor exploration including admissions criteria and timelines.
• Direct students to accurate information about programs, curriculum, and policies.
• Help connect students with campus resources and refer appropriately for academic and personal support.
• Track student satisfactory progress and provide proactive outreach and communications in accordance with college policies.
• Assist students facing administrative challenges such as registration holds, petitions, enrollment issues, leaves of absence, and reinstatement, refer as needed.
• Review and process graduation applications.
• Monitor academic progress using institutional tools including DARS, SDB, and related systems.
• Maintain advising records and communications in compliance with FERPA and institutional standards.
• Manage ongoing communications to current students in assigned majors on topics such as registration deadlines, policy updates, and advising resources.
• Provide counsel to the advising team and college leadership on patterns or structural barriers affecting student progression.

Skills

Excellent verbal and written comms

Independent and collaborative work

Strong organizational skills

Data entry and basic reporting

Tech platforms & social media fluency

Confidentiality & FERPA compliance

Education

Bachelor's degree (or equivalent experience) in a relevant field

Tools

DARS

SDB

EARS

Job description

University of Washington in Seattle seeks an Academic Counselor (College Advisor) to provide high-impact academic advising to undergraduate students across Arts & Sciences units. You will guide students in exploring pathways, navigating policies, and progressing toward degree, reporting to the Senior Director of Academic Services.

This hybrid, mostly office-based role requires evening/weekend flexibility and collaboration with campus partners. Telework options are available.