Academic Counselor/Program Services Coordinator

Oregon State University; Bend (OR); On-site; USD 55,000 - 60,000; Full time

Job summary

Oregon State University is seeking two full-time Academic Counselor/Program Services Coordinator positions for the TRIO Student Support Services and High Desert Scholars programs at OSU-Cascades in Bend, Oregon. These roles focus on holistic, student-centered counseling to improve retention and graduation rates and to strengthen connections with program participants and institutional partners.

The positions require a bachelor’s degree and experience in academic counseling, with a commitment to

Qualifications

• Bachelor’s degree required.
• Experience providing academic counseling in higher education.
• Experience supporting low-income, first-generation, diverse students; development education experience.
• Ability to apply student development principles and culturally relevant approaches.

Responsibilities

• Provide proactive academic counseling and intervention.
• Monitor student progress and coordinate services per federal grant and program proposals.
• Develop and facilitate student programs, workshops, and events.
• Collaborate with team and campus partners to support student success.

Skills

Academic counseling

Student support

Clear communication

Team collaboration

Education

Bachelor’s degree in Education/HDFS/Counseling/Student Services/related field

Tools

Banner

Workday

Blumen

Job description

Important Notifications:Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted \"end date\". Applications MUST be submitted prior to this deadline.Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply.Department: TRIO Student Support Services-Special Instructions to Applicants:When applying you will be required to attach the following electronic documents:1) A resume2) A cover letter indicating how your qualifications and experience have prepared you for this position.Starting salary will be commensurate with skills, education, and experience.For additional information please contact:Amy [e-mail][phone]Job Summary:This recruitment will be used to fill two full-time Academic Counselor/Program Services Coordinator positions for the TRIO Student Support Services Program and High Desert Scholars programs at Oregon State University in Bend, Oregon. These are full-time (1.00 FTE), 12-month, professional faculty positions.These positions are funded through the federal TRIO Student Support Services and HDS grant and is contingent upon the continued availability of grant funding.This position supports college students in persisting and graduating from OSU-Cascades through holistic student-centered academic counseling and support. The goal of the position is to improve the overall retention and graduation rates of program participants, to serve as an important piece of the overall support net which the program provides its students, and to facilitate strong and positive relationships between the TRIO SSS and High Desert Scholars (HDS) programs and all other constituents who work directly with students in the programs at OSU-Cascades. Coordinate services for participants as required by the federal grant and HDS proposals.The person in this position will use proactive and early intervention strategies, academic counseling, referrals and connections to university resources, workshops, and other student success programming. The position supports students in navigating institutional procedures, building connection and belonging, and help students towards degree completion. The Academic Counselor will be part of a collaborative team responsible for meeting federal and institutional metrics, grant objectives and performance measures related to persistence, good academic standing and graduation.Key Responsibilities:Academic CounselingAcademic Monitoring & InterventionStudent ProgramingStudent Success ServicesStudent SupportCollaboration with team and institutional membersQualifications:Required Qualifications:Bachelor’s degree in Education, HDFS, Counseling, Student Services, Business, Sciences, Humanities, or related field.Demonstrated experience providing academic counseling or academic advising in higher education.Demonstrated experience of effectively supporting the educational needs of low-income, first-generation students, students with disabilities, student from diverse backgrounds, and students needing developmental education through academic counseling, student support, or student success programming.Demonstrated ability to apply student development principles and culturally relevant, strengths-based approaches to build effective relationships with students and support academic success.Demonstrated ability to communicate clearly, concisely, and professionally, both verbally and in writing, with students, colleagues, and campus partners.Demonstrated experience developing and facilitating student programs, workshops, presentations, or other learning experiences.Demonstrated ability to work independently and collaboratively with colleagues and campus partners to support student success.Demonstrated ability to understand and apply program requirements, policies, procedures, and expectations; exercise sound judgment; and independently carry out responsibilities with accountability and timely follow-through.This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.This position requires driving a university vehicle or a personal vehicle on behalf of the university; therefore, the incumbent must successfully complete a motor vehicle history check, possess and maintain a current, valid driver's license in their state of residence, be determined to be position qualified and self-report convictions as per University Policy 05-030.Preferred Qualifications:Background similar to that of program-eligible students (low income, first-generation, individual with a disability).Experience working in a TRIO or other similar grant funded college access, retention, or student success program.Demonstrated experience developing and assessing collaborative student success programs using student development principles, with evidence of program improvement or exceeding established program metrics.Experience recruiting, training and supervising student employees.Experience coordinating or supporting orientation, transition, bridge, or other college student success programming.Experience using Microsoft Office, Banner, Workday, and Blumen.Working Conditions/Schedule:This position is based in a typical office environment on the OSU-Cascades in Bend campus with regular interaction with students, staff, and faculty. The incumbent must be flexible to work evenings and weekends to support program activities and events and will travel occasionally for program needs and professional conferences and trainings.Salary Range:$55,000-$60,000Anticipated Start Date:2026-11-01Anticipated End Date:When applying, please keep in mind this posting will close at 11:59 pm the night before the posted \"end date\". Applications MUST be submitted prior to this deadline.We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.OSU will conduct a review of the National Sex Offender Public website prior to hire.OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [e-mail] .