Administrative Program Assistant: Special Populations Processor

OSU Rec Sports - Sport. Leadership. Wellness.; Corvallis (OR); Híbrido; USD 29 000 - 44 000; Tempo integral

Resumo da oferta

OSU Rec Sports - Sport. Leadership. Wellness.

in Corvallis, Oregon seeks an Administrative Program Assistant: Special Populations Processor to support the Office of Admissions. The role involves evaluating international credentials, maintaining data integrity in admissions, and communicating with campus partners, applicants, and outside institutions. Starting salary will be commensurate with skills, education, and experience, with a typical pay range and a focus on accuracy, compliance, and

Qualificações

• Three years of office experience including two years at full performance level and experience generating documents.
• Lead work responsibility or coordination of office procedures.
• Experience with using computers and computer software to ensure accurate and efficient data entry.
• Demonstrated competency in Microsoft Windows and Microsoft Office Software Suite.
• Demonstrated professional communication skills with diverse audiences.

Responsabilidades

• Process International Documents: Review and evaluate international academic credentials for admission eligibility and appropriate student classification.
• Ensure Data Integrity in Admissions Applications: Review queries and reports to detect fraudulent information and coordinate escalation with partners.
• Communicate with institution staff, other institutions, and the public to provide or request information.
• Creates efficient workflow and service delivery within the Office of Admissions and campus partners.
• Process Residency Review & Communications: assign residency determinations and process residency affidavits, explaining appeal rights to denied students.
• Process Tuition Rate Change Eligibility: review files for tuition reduction eligibility and communicate outcomes.

Conhecimentos

Office administration

Document generation

Microsoft Windows

Microsoft Office

Diversified communication

Ferramentas

Slate CRM

BannerSIS

On Base

Descrição da oferta de emprego

Department:

Office of Admissions

Job Summary:

This recruitment will be used to fill one full-time Administrative Program Assistant: Special Populations Processor position for the Office of Admissions at Oregon State University (OSU).

The processes housed within the Office of Admissions include the recruitment of prospective students, responding to requests for admission, providing general university, specific program, and admissions processinformation, and processing applications from all persons seeking entry to Oregon State University.
Starting salary will be commensurate with skills, education, and experience.

Key Responsibilities:

Process International Documents:

Review and evaluate international academic credentials for undergraduate domestic students to determine admission eligibility, transferability of coursework, and appropriate student classification in accordance with university policies and standards. Research and assess domestic and international institutions to verify recognition status and compliance with transfer and post-bacc guidelines. Determine student levels and recommend updates with CRM and Banner SIS when appropriate. Interpret and apply laws, regulations, policies, and credential evaluation standards related to international academic records, ensuring compliance and providing guidance.

Ensure Data Integrity in Admissions Applications:

Review queries and reports to determine if files contain fraudulent information or documents. In cooperation with colleagues, and while following internal and external policy and exercising good judgment, determine if files should be cancelled for fraud or not. Follow up on files escalated by campus partners to determine if internal documents or information is fraudulent. Maintain clear, consistent communication with departmental and institutional partners regarding fraudulent files, review processes, and outcomes.

Communicate on a regular basis in person, by telephone and in writing with institution staff, other institutions, private organizations, and/or the general public to provide or request information.

Creates efficient workflow and service delivery within the institution including communication channels between the Office of Admissions and campus partners.

Process Residency Review & Communications:

Assign residency determinations based on student responses on application for files in the second residency review bin.

Process Residency Affidavits to determine eligibility for residency reassignment. Determine if affidavits will be accepted or denied and communicate decisions on affidavits to students. Explain formal appeal process rights to denied students. Document all processes thoroughly.

Respond to student inquiries &OSUdepartmental requests via email. Maintain communications appropriate for audiences from diverse backgrounds and cultural identities.

Process Tuition Rate Change Eligibility:

Review domestic applicant and matriculated files for tuition rate reduction eligibility across multiple categories. Communicate outcomes to students and campus partners as necessary.

Respond to student inquiries &OSUdepartmental requests via email. Maintain communications appropriate for audiences from diverse backgrounds and cultural identities.

Communication, Training and Other Duties as Assigned:

Attend meetings with direct supervisor, monthly town halls, and department-wide meetings for information-sharing and training purposes. Use chat communication (Microsoft Teams) and email to work closely with colleagues and supervisors when unsure of appropriate procedures. Maintain clear communication with colleagues working in associated processes and document work clearly in Slate and other locations as needed. Provide operational support during peak periods by assisting with other unit responsibilities as needed for comprehensive coverage. Participate in professional development events or opportunities and serve on search committees.

Qualifications:

Required Qualifications

• Three years of office experience which included two years at full performance level and experience generating documents; and
• Lead work responsibility or coordination of office procedures.
• Experience with using computers and computer software to ensure accurate and efficient data entry.
• Demonstrated competency in Microsoft Windows and Microsoft Office Software Suite.
• Demonstrated professional communication skills with the ability to communicate with diverse audiences.

Ability to:

• Independently research, assess, and retrieve information from the Internet.
• Receive and provide information in person, by phone, or electronically.
• Explain information regarding specific processes or eligibility criteria clearly. Provide in-depth technical information regarding policies, procedures, and programs to applicants and university colleagues and partners.
• Complete work with a high level of accuracy and attention to minute details.
• Sit at a keyboard/computer/workstation for the majority of a workday. Be proficient in typing using standard qwerty keyboard.

This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a criminal history check and be determined to be position qualified as per University Standard: 05-010 et seq. Incumbents are required to self-report convictions and those in youth programs may have additional criminal history checks every 24 months.

Preferred Qualifications

• Competency in using Slate CRM, BannerSIS, and document management systems (i.e. On Base).
• Experience in higher education, specifically admissions.
• Experience in compliance work.

Working Conditions/Schedule:

Typical Office Hours M – F, 8am – 5pm. On-Campus, hybrid work is possible.

Salary Range:

$20.98 - $31.63

Anticipated Start Date:

2026-11-09

We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status.

OSU will conduct a review of the National Sex Offender Public website prior to hire.

OSU is a fair chance employer committed to inclusive hiring. We encourage applications from candidates who bring a wide range of lived experience including involvement with the justice system. If this position has “critical or security-sensitive” responsibilities and/or driving duties and you are selected as a finalist, your initial job offer will be contingent upon the results of a job-related pre-employment check (such as a background check, motor vehicle history check, sexual misconduct reference check, etc.). Background check results do not automatically disqualify a candidate. Take a look at our Background Checks website including the for candidates section for more details. If you have questions or concerns about the pre-employment check, please contact OSU’s Employee and Labor Relations team at [e-mail].