Academic Counsellor

STLabs India; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Work From Home

Incentives

Career growth

Supportive environment

Job summary

STLabs India is seeking an experienced Academic Counsellor to guide prospective students through IT courses and career paths. You will assess goals, explain curricula, durations, and fees, and convert leads into admissions.

The role involves handling inquiries via phone, WhatsApp, and online meetings, maintaining a robust CRM pipeline, and meeting admission targets in a supportive, work-from-home environment.

Qualifications

• 2 to 4 years of experience in academic counselling, education sales, inside sales, or EdTech.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and interpersonal skills.
• Good understanding of IT courses and career opportunities.

Responsibilities

• Counsel prospective students regarding IT courses, career paths, and training programs.
• Understand students' career goals, educational background, and requirements.
• Provide accurate information about courses, curriculum, duration, fees, and career opportunities.
• Handle inbound and outbound leads and convert qualified leads into admissions.
• Conduct counselling sessions through phone calls, WhatsApp, and online meetings.
• Follow up with prospective students regularly and maintain a healthy sales pipeline.
• Achieve assigned admission and revenue targets.
• Maintain accurate lead and follow-up details in the CRM.
• Coordinate with trainers and the admissions team when required.
• Build strong relationships with students and parents throughout the admission process.
• Stay updated with current IT industry trends, technologies, and career opportunities.

Skills

Academic counselling

Communication skills

Negotiation

IT course knowledge

Tools

CRM software

Job description

Key Responsibilities

• Counsel prospective students regarding IT courses, career paths, and training programs.
• Understand students' career goals, educational background, and requirements.
• Provide accurate information about courses, curriculum, duration, fees, and career opportunities.
• Handle inbound and outbound leads and convert qualified leads into admissions.
• Conduct counselling sessions through phone calls, WhatsApp, and online meetings.
• Follow up with prospective students regularly and maintain a healthy sales pipeline.
• Achieve assigned admission and revenue targets.
• Maintain accurate lead and follow-up details in the CRM.
• Coordinate with trainers and the admissions team when required.
• Build strong relationships with students and parents throughout the admission process.
• Stay updated with current IT industry trends, technologies, and career opportunities.

Required Skills

• 2 to 4 years of experience in academic counselling, education sales, inside sales, or EdTech.
• Excellent verbal and written communication skills.
• Strong convincing, negotiation, and interpersonal skills.
• Good understanding of IT courses and career opportunities.
• Target-oriented with a strong focus on conversions.
• Comfortable working independently in a WFH environment.
• Experience working with CRM/lead management systems will be an advantage.
• Candidates with experience in selling IT training/courses will be preferred.

What We Offer

• Work From Home opportunity
• Competitive salary + performance-based incentives
• Opportunity to work with a growing IT training & career development company
• Career growth and learning opportunities
• Supportive and performance-driven work environment